Job Description

Position Summary

We are seeking a friendly and professional Banquet Server to join our team. This role involves providing exceptional guest services during events and ensuring a memorable dining experience. The ideal candidate will have a passion for hospitality, food service, and creating a welcoming atmosphere for guests. Previous restaurant or hotel experience is preferred, along with a strong understanding of food safety and handling protocols. This position offers an opportunity to work in a dynamic environment where customer satisfaction is our top priority.

Key Accountabilities / Responsibilities

Serve food and beverages to guests in a courteous and efficient manner during banquets, events, and special functions Set up banquet rooms according to event specifications, including arranging tables, chairs, linens, and tableware Assist with food preparation and presentation as needed, ensuring all items meet quality standards Maintain cleanliness and organization of service areas before, during, and after events Handle guest inquiries professionally, providing excellent customer service and resolving any issues promptly Follow all food safety and handling procedures to ensure compliance with health regulations Collaborate with kitchen staff and event coordinators to ensure smooth service flow Replenish supplies as necessary to ensure seamless service throughout the event

Education / Qualification Requirements

Previous experience in restaurant, food industry, or hospitality environments preferred Strong guest services skills with a focus on customer satisfaction Knowledge of food handling, safety standards, and proper serving techniques Ability to work efficiently in a fast-paced environment while maintaining professionalism Excellent communication skills and a friendly demeanor Ability to stand for extended periods and carry trays or dishes as needed Hotel experience or prior banquet serving experience is a plus Flexibility to work evenings, weekends, or holidays as required by event schedules First Nations experience an asset Other languages an asset AGLC - ProServe Certification an asset Criminal Record Clearance mandatory Experience: 3 years (preferred)

Work Environment Considerations

Regular and restaurant environment, non-traditional work hours, standing and walking for long periods of time; lifting and carrying

Special Working Conditions

The Company is committed to sound internal control policies and practices. Every team member will follow the internal control practices required of their position and department. Every team member will follow and support the Core Values, Mission and Guiding Principles of the Stoney Nakoda Resort.

Licensing or Certification Requirements

For positions that require special certification, the appropriate level of certification will be maintained.

Job Type: Part-time

Pay: $15.00-$17.00 per hour

Benefits:

Dental care Discounted or free food Extended health care Flexible schedule Life insurance On-site parking Tuition reimbursement
Ability to commute/relocate:

Morley, AB: reliably commute or plan to relocate before starting work (required)
Experience:

Banquet Server: 3 years (required)
Licence/Certification:

AGLC - ProServe (required)
Work Location: In person