Position Overview: * We are looking for a Business Project Coordinator who will be responsible for managing cross-functional projects and their underlying activities for the Xplore Business Division. The primary focus of this role is to successfully manage the installation of new sales orders for the Xplore Business division.
The Business Project Coordinator will be the prime point of contact for the customer during the installation process and will provide regular updates and status communications as required. The Business Project Coordinator will work with all stakeholders involved in the solution deployment, which includes Field Services, 3rd Party Contractors, IP Networking, Design Engineering, and others that may be involved on service installations.
This candidate will be responsible for the successful delivery of projects throughout all phases within the triple constrain of a project.
Key responsibilities include:
Executes project deliverables within budget and as per the approved project plan, working with business partners to develop the content of those deliverables
Manages all communication with key stakeholders and ensures they are aware of significant changes to the project status in a timely manner
Provides project coaching and overall team leadership for project team members, and may be required to provide regular input into team members\xe2\x80\x99 assessment of performance
Investigates, escalates and ensures that all project issues are effectively resolved
Controls change to project scope through accepted change management processes and documentation
Ensures all team members understand the Change Management/Readiness process and facilitates Change Management/Readiness sessions
Develops an understanding of the customer/technical/business aspects of the project in order to effectively manage the project and resources
Effectively manages project resources and external contractors/consultants in coordination of competing priorities
The ideal candidate will possess:
Demonstrated advanced written communication skills with the ability to position communication to align with business goals and corporate messaging
Exceptional interpersonal, verbal communication skills and a demonstrated ability to communicate with all levels of the organization
Strong time management skills with an attention to details
Strong organizational skills and the ability to prioritize and drive decision/results
Professionalism in representing the company to our customers (both internal and external)
A strong working knowledge of MS Office (in particular MS Project, Word, Outlook, Excel, and PowerPoint)
Comfortable working within a fast-paced, dynamic environment
Strong customer service skills
Knowledge of Quick-base & Salesforce (would be an asset)
1 \xe2\x80\x93 3 years prior Project experience
Knowledge of Telecom industry an asset
Previous project coordination or management experience in a customer focused environment
Ability to work with a team and to interact with all levels in the organization
Ability to handle multiple assignments with tight deadlines
Demonstrated experience working within cross- functional teams and/or projects including project administration
Data management and systems testing experience
Two years of related or relevant work experience
PMP designation is considered an asset, but not necessary
Xplore Inc. offers a competitive compensation package with excellent company benefits, including matched participation in a group RRSP and a comprehensive health and dental plan.
Condition of employment: As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process. Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.
Company Overview: Xplore Inc. is Canada\xe2\x80\x99s Fibre and 5G broadband company for rural living. Founded in Woodstock, New Brunswick, Xplore has become one of the country\xe2\x80\x99s largest facilities-based telecommunications providers for residential and business customers. Xplore is committed to the relentless pursuit of an improved broadband experience for Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.
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