User Support Technician

Brooks, AB, Canada

Job Description

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  • Education: College/CEGEP
  • Experience: Experience an asset

Tasks

Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Work conditions and physical capabilities

Fast-paced environment Work under pressure Attention to detail

Personal suitability

Accurate Client focus Efficient interpersonal skills Initiative Judgement Organized Team player

Support for persons with disabilities

Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for youths

Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities Work Term: Permanent Work Language: English Hours: 40 hours per week

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Job Detail

  • Job Id
    JD2300800
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Brooks, AB, Canada
  • Education
    Not mentioned