About SickKids

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built \xe2\x80\x93 nor could it be maintained \xe2\x80\x93 without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice. When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World. Don\xe2\x80\x99t miss out on the opportunity to work alongside the world\xe2\x80\x99s best in paediatric healthcare.

Position Description

SickKids\xe2\x80\x99 Research Institute is seeking two (2) Summer Students to join our Research IT Department. In this role, you will be immersed in a diverse IT environment that spans across a broad range of platforms, products, and services. You\xe2\x80\x99ll have the opportunity to gain hands-on experience with project management, business analyses, and learn about important IT service management concepts. You will work with seasoned technology professionals and will be mentored by one of our Senior Managers. Daily responsibilities will range from answering support requests, analyzing issues, conducting software testing, to supporting communications and implementation activities. To be successful, you will need to have a keen eye for detail, the ability to distill and collate information, and be a team-player. You will also need to be creative, self-directed, innovative, and results oriented.

Here\xe2\x80\x99s What You\xe2\x80\x99ll Get To Do:

• Provide support to the SickKids research community across multiple research applications and IT services by answering support requests, escalating major issues to senior team members
• Execute coordination, analysis and administration duties as required\xc2\xbf
• Collaborate with staff within our infrastructure and systems, project management, product management, development, DevOps, and application support functions

• Attend in-office meetings as required
• Other duties as assigned

Here\xe2\x80\x99s What You\xe2\x80\x99ll Need:

• Current registration as a student in a recognized college or university

• Exposure to one of: business analysis, software development, product management, project management, or related technology focused work and concepts
• Ability to learn and work with new technologies and applications
• Excellent attention to detail\xc2\xbf
• Excellent communication, organization, and interpersonal skills
• Ability to provide superb customer service

• Ability to work independently as well as with a team
• Can-do attitude, resourceful, and demonstrates initiative
• Please mention if you have demonstrable experience using:

• Atlassian Jira and Confluence
• Communication tools such as Microsoft Teams or Slack

Employment Type:

Full-time, 4-month contract position with the SickKids Family, working alongside the best & the brightest. You can expect a hybrid work environment with some flexibility to work from home. We prefer candidates that are willing to commute to the SickKids campus in downtown Toronto on a regular basis.\xc2\xbf\xc2\xbf 2 openings available

Desired Start Date:

Mid-April to May 1, 2023

Our Commitment to Diversity

The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team. When requested, SickKids will provide access and inclusion supports to eligible candidates to support their full engagement during the interview and assessment process. Information received related to access or inclusion will be addressed confidentially. Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital\xe2\x80\x99s receipt of all necessary documentation. FOR EXTERNAL APPLICANTS ONLY: As a health care institution, our highest priority is the safety of patients, families and staff. As a result, we are adopting all prevention measures to ensure the safety of our patients, families and our staff. Therefore, any offer of employment is conditional upon you submitting proof that you have been fully vaccinated with a Health Canada or World Health Organization (WHO) approved COVID-19 vaccination as soon as possible and no later than fourteen (14) calendar days prior to the effective start date, in addition to satisfying any other condition(s) that may be set out in an offer. If a candidate fails to satisfy this condition (or any other condition(s) set out in an offer), any offer of employment shall be immediately rescinded. How to Apply Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application. If you are still experiencing technical difficulties please email ask.hr@sickkids.ca to send us a short description of the issues you are experiencing. Please note that we will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.