Job Description

Position: IT Infrastructure Summer Student
Department: IT
Start Date: May 1, 2023
End Date: August 25, 2023
Hours: 37.5 hours/week

OUR COMPANY

Boehringer Ingelheim is working on breakthrough therapies that transform lives, today and for generations to come. As a leading research-driven biopharmaceutical company, the company creates value through innovation in areas of high unmet medical need. Founded in 1885 and family-owned ever since, Boehringer Ingelheim takes a long-term perspective. More than 52,000 employees serve over 130 markets in the three business areas, Human Pharma, Animal Health, and Biopharmaceutical Contract Manufacturing. The Canadian headquarters of Boehringer Ingelheim was established in 1972 in Montreal, Quebec and is now located in Burlington, Ontario. Boehringer Ingelheim employs approximately 500 people across Canada. Learn more at .

THE POSITION

Provide proactive technical and administrative support to the Information Technology department and its customers as requested. Assist and sometimes lead small in-house projects that may involve installing, packaging, cleaning and shipping computing equipment and other devices. Assist in documenting support processes. Develop service descriptions.

Responsibilities:

• Maintain desktop applications, and assist customers with O365 applications
• Ensure standard desktop configurations by executing PC hardware and software installations and configurations to published standards.
• Ad-hoc requests as needed and requested which may involve lifting cartons and computer devices in excess of 30lbs.
• Asset tag equipment and entry of product information into Boehringer Ingelheim asset management system
• Request software image through internal \xe2\x80\x9cMyService\xe2\x80\x9d catalog
• Image laptops with latest company standard Windows operating system
• Install additional software as required/requested
• Copy user data from old equipment onto new machine
• Replace/setup hardware with new and update asset management system
• Provide IMAC/R and 1st level support on Windows 10 software
• Perform office equipment moves as needed
• Create diagrams to describe services
• Create diagrams to document support process

Requirements:

• Current knowledge of standard office software, PC operating systems and PC hardware would be an asset
• Good interpersonal, communication skills and flexibility
• Knowledge of computer systems and their relationships in supporting them would be an asset.

WHY BOEHRINGER INGELHEIM?

With us, you can grow, collaborate, innovate and improve lives. We offer challenging work in a respectful and friendly global working environment surrounded by a world of innovation driven mindsets and practices. In addition, learning and development for all employees is key, because your growth is our growth.

At Boehringer Ingelheim we embrace diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients and communities.

Remote work options (if applicable for this role), will be addressed with candidates who are selected to participate in the interview process.

Want to learn more? Visit

READY TO APPLY?

Students interested in a BI Summer Student position should apply by February 26, 2023 at 6:00 pm (applications will not be accepted after the deadline). Priority will be given to children of BI employees (one child per family) who have not participated in the program in previous years.

We thank all applicants for their interest in our company. Please note that only candidates selected for an interview will be contacted.

BI Canada is committed to providing accommodations for people with disabilities to support their \xc2\xadparticipation in all aspects of the recruitment and selection process. If you require accommodation, we will work with you to meet your needs.

DEADLINE FOR APPLICATIONS
Applications for this position will be accepted until February 26, 2023 (6pm EST).

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Boehringer Ingelheim