Job Description

The story of STARS begins over 35 years ago, it\'s impossible to share with you all the amazing work that goes on each day and to tell you about the incredible people that work here. Watch the video below to learn more about STARS as you begin to explore this amazing opportunity within our organization, you have to be great to work here, we can\'t wait to meet you - https://youtu.be/B8P0N18WWjo Summer Student - IT Intern (paid) \xe2\x80\x93 Desktop Support - (12 week fixed term) Location Calgary, AB Department Information Technology Reports To Director - Information Technology Position Summary The Information Technology Intern reports to the Manager of Information Technology and works to complete general desktop support administration tasks. Some general support of end users and internal customer service will be required. Key Responsibilities

• Help users with requests, troubleshoot problems and help develop solutions;
• Assist in creating and updating knowledge management articles;
• Support PC hardware components, desktop operating system, and applications;
• Perform minor repairs to equipment and arrange for other servicing needs;
• Assist in maintaining equipment inventory;
• Develop and provide user training for basic hardware and software use;
• Contribute to projects as assigned.

• Currently enrolled in a post secondary institution or a recent new graduate;
• General technology background and skills in the Office365 environment (SharePoint, Teams, Power Automate);
• Awareness of the PC hardware, desktop operating system software & applications;
• Awareness of the PC industry\xe2\x80\x99s current and emerging technology trends;
• Analytical skills and the ability to troubleshoot;
• Ability to research and understand technical documentation;
• Ability to work well in a team environment;
• Experience with Windows operating systems;
• Strong data entry skills with a high degree of speed and accuracy;
• Customer service oriented with strong problem solving skills;
• Excellent verbal and written communication skills;
• Ability to work well under pressure and manage tight deadlines;
• Accountability and ownership to complete tasks as required.