Job Description

INTERNAL / EXTERNAL


Classification: Field \xe2\x80\x93 Level 6 Title: Student Services Associate
Location: North Battleford Competition #: 91-BC-2223

Date Posted: April 11, 2023 Closing Date: April 25, 2023 at noon
Term: May 15, 2023 Salary Range: As per the Collective Agreement
Full-Time, Permanent Appendix A The commencement of this position is subject to funding decisions, which are beyond the control of North West College, and
therefore subject to change. This is an in-scope position. Internal applications from NWC staff with seniority will be considered prior
to outside applicants. Main Responsibilities:
Reporting to the Manager of Student Services & Meadow Lake Campus, the Student Services Associate provides supports to
students to maximize their success, foster independence and ensures a positive learning experience for students. The Student
Services Associate is responsible for: \xef\x82\xa8 Proactively monitors student participation and academic progress, communicates expectations and policy and follow up
with students to ensure program compliance. \xef\x82\xa8 Develops and implements retention management strategies, identifies barriers affecting student\xe2\x80\x99s performance and
develops activities and workshops to improve success. \xef\x82\xa8 Develops and maintains contact list for outside agencies and ensures students are aware of community resources for
support. \xef\x82\xa8 Administers the student intake and assessment processes. \xef\x82\xa8 Develops, implements and supports student exit strategies and administers student entrance and exit surveys. \xef\x82\xa8 Communicates with Program Coordinators regarding students, issues and processes. \xef\x82\xa8 Establishes and maintains effective working relationships with leaders of community agencies. \xef\x82\xa8 Serves as an advocate and liaison for students, responds to students\xe2\x80\x99 issues, mediates conflicts and may refer student to
the Student Services Associate qualified to traumatic event response or refer to an appropriate agency. \xef\x82\xa8 Administers tutor/student match programs, monitors participation and determines success. \xef\x82\xa8 Maintains confidential client and administrative records, tracking and reporting of services. \xef\x82\xa8 Performs the initial intake for career services. Makes referrals to the Career Counselor for assessment. \xef\x82\xa8 Facilitates an effective overall college experience for students through the development and implementation of
extracurricular events and activities. \xef\x82\xa8 Collaborate with College staff and partners to facilitate program objectives, improve quality of programs and enhance the
College\xe2\x80\x99s effectiveness and image. \xef\x82\xa8 Other duties as assigned. Qualifications, Skills, Abilities and Experience: \xef\x82\xa8
Minimum two years of post-secondary education in a Human Services or Behavioural Sciences field. The education will ensure an understanding of the indicators and dynamics of poverty, disabilities, systemic barriers, abuse and neglect, and
their impact on the client\xe2\x80\x99s ability to be successful in an educational and employment context. \xef\x82\xa8 Minimum one year of experience in a student support, youth care worker, counselor or social worker role. The experience
would provide a practical understanding and awareness of behavioural indicators and patterns. \xef\x82\xa8 A combination of education and experience applicable to the position assignment may be considered. \xef\x82\xa8 Ability to understand community services and resources and the extent to which these services support the citizens of the community. \xef\x82\xa8 Ability to establish and maintain a network of community contacts and partnerships. \xef\x82\xa8 Knowledge of multicultural beliefs, values and perspectives with emphasis on First Nations and M\xc3\xa9tis. \xef\x82\xa8 Ability to plan, organize large student events in a team environment. \xef\x82\xa8 Comfortable speaking to a large group of students. \xef\x82\xa8 Ability to plan and conduct interviews with individuals who may display a broad range of emotions, in order to gather relevant information, assess risk factors, capacities and potential need to access services. \xef\x82\xa8 Ability to respond to emergent circumstances, remain calm, provide appropriate short-term intervention and referral to appropriate agencies, and the ability to recognize when to extricate from the situation. \xef\x82\xa8 Ability to advocate on behalf of clients to ensure access to educational opportunity, employment, community resources or services in order to address barriers to independence and promote well-being. \xef\x82\xa8 Ability to verbally and in writing communicate to a variety of audiences, in a manner that persuades, builds support,
educates, and promotes understanding. \xef\x82\xa8

Ability to develop, deliver and evaluate workshops and provide individual counseling to improve the success of the students. \xef\x82\xa8 Ability to work in a multi-cultural environment and promote and encourage diversity, individual dignity and mutual respect. \xef\x82\xa8 Mediation skills in order to resolve conflict. \xef\x82\xa8 Ability to assess client interview data regarding life situations, educational attainment, employability, life aspirations and other circumstances to determine the extent to which available programs and services may address client\xe2\x80\x99s needs. \xef\x82\xa8 Ability to organize and present information in a concise, complete and timely manner, which allows others to understand the reasons for a recommendation or decision. \xef\x82\xa8 Ability to exercise good judgment, recognizing the relevance or merits of alternative assumptions and perspectives and the extent and weight of evidence supporting each in arriving at a decision or recommendation. \xef\x82\xa8 Ability to work independently, to plan, schedule and organize one\xe2\x80\x99s own work with minimal supervision. \xef\x82\xa8 Knowledge of and ability to use standard office software, such as Microsoft Word and email, entry level excel, power point
and the internet and to operate standard office equipment. \xef\x82\xa8 Must possess a valid Saskatchewan Driver\xe2\x80\x99s License as travel will be required. \xef\x82\xa8
Ability to lift and carry boxes of book and supplies for rural sites. The boxes weigh approximately 25lbs \xef\x82\xa8 A recent, satisfactory Criminal Record Check, with the Vulnerable Sector Search is a requirement for this position. If you are interested in this position with the College, please complete an application for Employment. The application is
located on the website at www.northwestcollege.ca. Please provide a letter to Human Resources outlining how you
meet the qualifications, knowledge, education and skills as identified in the posting.

Submit Applications to: Please Quote Competition #91-BC-2223
Human Resources
North West College NWC thanks all those who applied however only those selected
10702 Diefenbaker Drive for an interview will be contacted.
North Battleford SK S9A 4A8
Fax:306.445.2254 Email: nwrccareers@northwestcollege.ca