Job Description

The Role

We are hiring a

Strategic Operations Coordinator

to work closely with senior leadership to manage operations, support business development, coordinate programs, and execute organizational growth initiatives.

This is a

hands-on, high-impact role

ideal for someone who thrives in a fast-paced social service environment and enjoys both operational coordination and community outreach.

You will be responsible for turning vision into action.

Key Responsibilities

Operations & Program Coordination

Oversee day-to-day operations of our community programs and

Diverse Pathways Day Program

Coordinate staffing schedules, coverage, and operational workflows Support intake processes, documentation, onboarding, and compliance tracking Maintain organized records, policies, procedures, and program documentation Assist with quality assurance and service delivery improvements

Business Development & Outreach

Organize and manage outreach to social service organizations, senior care providers, community agencies, and institutional partners Coordinate meetings, follow-ups, and partnership communications Assist with proposals, presentations, and service packages Maintain a database of contacts and partnerships

Grant & Funding Coordination

Support grant research, tracking deadlines, and coordinating required documentation Assist leadership with grant applications and reporting requirements Help organize nonprofit funding initiatives tied to community and senior programs

Scheduling & Administrative Support

Support staff scheduling, onboarding coordination, and credential tracking Assist with systems that improve efficiency and communication Ensure timelines, deliverables, and priorities stay on track

Leadership & Strategy Support

Work directly with Executive Leadership to execute strategic initiatives Help translate organizational vision into actionable plans Identify operational gaps and recommend solutions

Who We're Looking For

We are seeking someone who is:

Highly organized, proactive, and dependable Comfortable working in

social services, developmental services, and senior care environments

Able to manage multiple priorities and adapt quickly Confident communicating with agencies, families, staff, and community partners A self-starter who takes ownership and follows through

Qualifications & Experience

Diploma or degree in Social Work, Social Services, Human Services, Business Administration, or a related field Experience in

social services, community support, healthcare, or senior care

is required Experience with staffing agencies, nonprofit organizations, or community programs is a strong asset Strong administrative, coordination, and organizational skills Familiarity with grant processes, proposal writing, or nonprofit funding is an asset Strong written and verbal communication skills Proficiency with Microsoft Office, Google Workspace, and scheduling/CRM systems

Why Join Diverse

Direct access to leadership and decision-making Opportunity to grow with a rapidly expanding organization Meaningful work that directly impacts vulnerable populations, including seniors Collaborative, supportive, and mission-driven environment Opportunity to help shape programs, systems, and community impact

How to Apply

Please submit your resume and a brief cover letter explaining:

Your experience in social services and/or senior care Why you are interested in a combined operations and outreach role How you manage complex, fast-moving responsibilities
Job Types: Full-time, Part-time, Permanent, Fixed term contract

Pay: From $45,000.00 per year

Work Location: In person