Job Description

Job Summary:

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.



The Business Operations Coordinator, Medical Affairs participates in the design, development, implementation and operation of business administration and information management processes to effectively support a PHSA Program & Services senior management and the physician group. Acts as a first point of contact and resource to physician members by providing information and direction and following up with relevant personnel on emergent issues. Maintains databases related to physician administration and coordinates the collection and collating of data, including workload and service statistics, for internal and external reporting. Completes and submits human resources and financial documentation as required and manages recordkeeping and payment systems.

Duties/Accountabilities:

Implements and maintains business processes pertaining to physician service/sessional contracts, salary agreements and payment mechanisms ensuring that documentation is prepared, tracked, and stored in accordance with established standards of practice. Evaluates business processes and recommends improvements. Provides information management support to a PHSA program or service senior management(s) by developing, interpreting and maintaining up-to-date databases, budget and expense spreadsheets and documentation for physician compensation and expense administration to meet senior management informational and decision-making needs. Monitors quarterly physician workload deliverables by tracking and compiling data and by investigating and reporting on variances to fulfill APP contract obligations to the Ministry of Health. Acts as liaison between physicians and PHSA departments (Physician Compensation, Finance, Payroll and Human Resources) by sharing information, clarifying details, responding to queries, resolving issues and/or ensuring follow-up by relevant personnel on emergent issues.

Qualifications:

A level of education, training, and experience equivalent to a degree in health, business, public administration or related field supported by at least three (3) to five (5) years related experience in business, operations and financial management, in particular contract administration.



Superior analytical skills including the ability to comprehend, analyze and resolve complex issues and present information in concise meaningful ways; Highly developed business writing and verbal communication skills with the ability to document work appropriately; Demonstrated ability to use database, spreadsheet and word processing software at an advanced level; * Demonstrated ability to exercise tact, good judgment and initiative.