Respond to telephone, e-mail, and in-person inquiries from clients, business partners, head office and other parties.
Day to day administration at store level, including scheduling and coverage of all functions outside of sales, updating price tags and floor plans and ensuring adequate supplies are on hand.
Provide superior customer service at the store, maintaining a friendly and professional demeanor at all times.
Perform office opening and closing procedures including daily banking, cash balancing and closing POS.
Assist with inventory and generating price tags when necessary
Administer and manager inbound/outbound mail, including priority post, packages, courier services and other correspondence.
Assist sales personnel with administrative duties when necessary
Assist customer service in dealing with all non sales related customer issues e.g. back orders wrong product, shipping errors.
Manage product transfers in and out of the store in an efficient manner.
Participate in special events such as private sales, boxing day sales etc.
Complete other assigned tasks as required.
Requirements
High School diploma or GED, or an acceptable combination of education and experience.
2-4 years of direct work experience in a receptionist capacity
Strong knowledge of general office procedures
Strong customer service skills
General mathematic skills
Strong written communication skills, e-mails, memos, letters etc.
Ability to apply understanding to carry out instructions in written, verbal or diagram form
Adjusts and is flexible to meet changing work needs and demands
Superior verbal communication skills, strong interpersonal skills
Physical demands
Able to move with ease throughout; sitting, standing, walking intervals
Able to sit at a computer work station/desk for minimum 3 hour intervals.
Goemans Appliances is dedicated to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). During the hiring process if you require accommodation for disability, please advise the Human Resources Department.
Job Types: Full-time, Permanent
Additional pay:
Bonus pay
Benefits:
Company events
Dental care
Employee assistance program
Extended health care
On-site parking
Paid time off
Store discount
Tuition reimbursement
Vision care
Wellness program
Schedule:
8 hour shift
Day shift
Monday to Friday
Weekends as needed
Work Location: In person
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