Job Description

Grade: P8

Division: Technology & Date

IGM Financial Inc. is one of Canada\'s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments

Under IGM Financial\xe2\x80\x99s unique business model based on leading brands and multi-channel distribution strategy is Mackenzie Investments, founded in 1967. Mackenzie Investments is a holistic asset-management partner for thousands of Canadian financial advisors and the investors they support.

At Mackenzie Investments You Can Build Your Career with Confidence.

We have a vision and a strategy that will challenge the way business in this industry is done and help Canadians be successful in the ways that mean the most to them. As part of our team, you will do some of your best work, develop some of your most valuable skills and give back in ways that make a difference in the lives of Canadians. We are proud to be recognized as one of Canada\xe2\x80\x99s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and centre.

Join an unstoppable team that is embedded in continuous learning, understanding, and knowledge sharing. You will thrive in our supportive environment where you can indulge your curiosity to learn, while receiving the feedback you need to refine your skills and abilities. We are dedicated to offering a hybrid work environment when applicable.

Mackenzie Investments is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada \xe2\x80\x93 including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

The Role

Reporting to the Director, Real Estate Facilities and Operations, the Senior Manager will supervise IGM\xe2\x80\x99s Facilities Operations team across approximately 1.7 million square feet of commercial buildings in a multi-city portfolio.

The primary objective of this position is to support and direct the operations teams including third party suppliers and contractors to enforce the strategic direction and daily operations. This incumbent will assist the Director within the facilities operations structure, on decisions and actions that have the potential to significantly affect financial results.

The ideal candidate is seasoned in supervising staff in a property manager, facilities and operations setting. The successful incumbent will be a strategic thinker who is highly organized with a high degree of judgment and a keen eye for detail.

Key responsibilities:

• Implement and maintain service levels to meet departmental objectives. Establish operating procedures using best practices and lessons learned.
• Monitor work progress to identify and resolve difficult and sometimes complex design or construction issues that are not immediately evident in a timely manner.
• Support the direction of Corporate Real Estate, focusing on long range planning, service benchmarking, profitability as well as energy management and sustainability; supporting policies, procedures and best practices.
• Support the Director in developing and managing the budget. While collaborating with the team; follow operating and expense parameters.
• Provide technical support to the team when troubleshooting deficiencies or client service needs.
• Establish development plans for the team to ensure continuous improvement and growth. Develops others through coaching and feedback.
• Liaise with Senior Leaders and key stakeholders to ensure peak operational effectiveness ensuring expectations are understood and met, while engaging in continuous improvement of processes and standard operating procedures.
• Engages with peers and strategic partners to enhance the employee experience, while ensuring operational due diligence is achieved throughout the Facilities and Operations team.
• Manage third party strategic partner relationships.

Competencies

• Leverages qualitative and quantitative information to guide actions and make recommendations.
• Communicates effectively to a wide variety of audiences at all organizational levels.
• Knows when to leverage others when making decisions in uncertain circumstances.
• Builds trust, rapport and relationships with a variety of people, to exchange ideas and knowledge. Uses a combination of facts and influence to gain the support and commitment of others through open and honest communication.
• Enables an inclusive environment that leverages individual strengths and promotes IGM\xe2\x80\x99s diversity and inclusion initiatives.
• Effectively communicates to others how accountabilities and outcomes are aligned with organizational goals to promote engagement.
• Participates in constructive dialogue with the team while encouraging multiple perspectives.
• Demonstrates perseverance in delivering work and problem solving \xe2\x80\x93 can delegate assignments and decisions appropriately.

Qualifications:

• Minimum 7 to 10 years of industry experience in progressively senior positions with experience working in the areas of facilities, operations, and property management
• Technical knowledge of heating, ventilation and air conditioning systems.
• Experience in building codes and facilities management life cycle costing
• Strong communication skills both written and verbal with senior level stakeholders.

Please visit our career page by clicking on the following link:

We thank all applicants for their interest in Mackenzie Investments; however only those candidates selected for an interview will be contacted.

Mackenzie Investments is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

Please apply by September 11, 2023.

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Mackenzie Investments