Job Description

TD Description

Tell us your story. Don't go unnoticed. Explain why you're a winning candidate. Think "TD" if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward.

Stay current and competitive. Carve out a career for yourself. Grow with us. Here's our story:

Department Overview

The Corporate and Public Affairs (CAPA) department aims to inspire and connect our customers, communities and colleagues through communications, conversations and advocacy that enrich lives, deliver business outcomes and enhance our brand. We deliver best-in-class external and internal communications to help differentiate TD in the market and elevate our brand. We make an impact by helping the business drive growth, realize change, and deliver outcomes, and we protect and enhance TD's reputation by providing expert advice and sound counsel.

We are hiring a Senior Manager, Corporate Communications to support our Transformation, Enablement and Customer Experience businesses who will design and deliver communications programs that elevate TD's customer-focused leadership voice, galvanize our colleagues, and extend our employer brand to create clear market differentiation.

Job Requirements

• 10+ years of experience in a corporate communications or agency environment, or comparable communications experience.
• Inclusive approach to leadership and colleague development.
• Exceptional writing and editing skills, and a passion for storytelling, especially in the digital space. Ability to take business strategy and turn it into compelling content relevant to all audiences with speed and accuracy.
• Excellent judgment and proven experience providing communications advice and counsel to senior leaders.
• Ability to drive an agenda and influence stakeholders to bring about the right outcomes.
• Proven ability to navigate in a complex or ambiguous environment, managing multiple high-priority projects or deliverables.
• Demonstrated experience managing complex issues which pose significant reputational risk, and understanding of impact to the business, our customers and other key stakeholders.
• Undergraduate degree or PR/marketing/corporate communications certification, designations, or equivalent required.
• Bilingualism (English/French) is an asset.

Hours

37.5

• Lead a team of professionals who develop and execute external and internal communications for TD's Transformation, Enablement and Customer Experience (TECE) leaders and lines of business.
• Work in partnership with communications colleagues across the team, in Canada and the US, to identify opportunities to grow our brand in key areas, drive change and colleague engagement and enhance TD's reputation.
• Build compelling communications programs that engage our colleagues, including for town halls, reward and recognition programs, leadership team meetings and other large-scale internal programs and events.
• Leverage extensive media relations experience to drive proactive, integrated programs that differentiate TD and capture space. Champion storytelling and customer-centric positioning in all media messaging and across digital channels, including TD owned platforms and other assets.
• Support the creation of compelling content for public speaking remarks, opinion editorials, sponsored content, social media strategy and other public facing and industry events. Use research and data to inform and analyze results.
• Lead issues management for assigned businesses, acting as a spokesperson when required and providing business partners, control partners and senior leaders with advice and counsel to effectively manage issues and protect and enhance TD's brand and reputation.

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Additional Information

#LI-hybrid

Business Line

Corporate

Job Category - Primary

Communications / Public Relations

Job Category(s)

Communications / Public Relations

Job Family

Corporate Communications

Time Type

Full Time

Employment Type

Regular