Job Description

Job Title: IT Technical Business Analyst-Senior
Location: Canada, Remote
Seniority on the skill/s required on this requirement: Senior
Estimated Duration: 12 months with possible extension of another 6 months
Work authorization: any (candidate must be authorized to work in CA)
Job Summary:
This position provides critical technical expertise to support the maintenance and modernization of legacy applications developed across a broad variety of platforms over the past three decades. It requires a robust familiarity with different development methodologies, combined with the capacity to analyze and adapt to develop styles/strategies that were not aligned with typical IT development patterns.
Responsibilities:

• Responsible for taking business requirements and translating them into technical requirements and solutions.

Engage and consult with application stakeholders to: Assist in problem resolution and provide general support; Gather information about their applications. * Review of code and database designs for existing application to identify solutions to issues

• Documentation of application functions
• Communicate effectively to staff with varying levels of systems and technical understanding.
• Escalate issues and risks, as appropriate.
• Work cooperatively with other IT professionals to: Perform analytical, planning, organizational, evaluation, and problem-solving.
• Detect and address problems, independently and working with other specialists.
• Work within a multi-vendor/staff environment.
• Adjust communication methods and patterns to match audience.
• Participate in routine assessments of applications for compatibility with new operating systems and cloud solutions.
• Coordinate testing of applications for security and reliability.
• Identify potential risks, create policies and procedures to reduce them, and implement contingency plans including the preparation of applications for disaster recovery.
• Develop backup strategies to ensure application recoverability.
• Updating software releases as required, including the testing and implementation of new operating system releases.
• Supporting the acceptance testing and production environments.
• Adhere to quality assurance guidelines and maintain quality assurance on all deliverables.
• Controlling and securing business application source code, executable load modules and business application data.
• Maintain migration documentation that incorporates operating procedures, standards and guidelines.
• Support COTS/SaaS solutions for Client business areas: Deploys vendor supplied code in multi-tier environments; Installs, configures and maintains application infrastructure software; Patches and upgrades middle tier and COTS applications as needed; Researches and analyzes industry trends and new products; Performs routine maintenance to ensure optimal middle-tier performance
• Support a high level of service availability: Provide on-call support on an as-needed basis. Be able to work in a fast paced environment with minimal supervision. Status reporting to the Manager as required.

Requirements:

• The proposed resource must meet or exceed one of the following: University degree in computer science or a related discipline and 6 years technical analyst experience;

OR 2-yr diploma in computer technology or a related discipline and 7 years related technical analyst experience;
OR 1-yr certificate in a related discipline and 8 years related technical analyst experience. * Direct involvement in developing best-practices documentation (for example, operational procedures, network diagrams, etc.).

• Experience and technical knowledge of OpenText RedDot CMS, SQL, ASP .Net qualitative requirements.
• Experience in the design, development and implementation of complex IT solutions.
• Experience with SQL (any or all: Oracle, PostgreSQL, MySQL, NoSQL, etc.).
• Experience using and developing with VBA/VB6 Office Automation
• Experience with Microsoft Dynamics CRM.
• Experience with programming language Visual Basic
• Experience with projects spanning multiple technical environments.
• Experience working as an Application Developer in a large enterprise IT environment utilizing .net, Microsoft Visual Studio, and source control tools.
• Experience developing and maintaining web applications using ASP.NET and ASP.MVC controls.
• Experience assisting in overall project planning and providing advice on system development opportunities.
• Experience developing and delivering training materials including documentation, computer - based training modules and training videos.
• Experience making decisions and recommendations on highly technical or complex issues without formal guidelines or precedents and exercises resourcefulness and ingenuity
• Experience providing customer service technical troubleshooting and problem resolution.
• Experience with Agile methodology.

Mindtris, a minority women-owned enterprise, is at the forefront of digital transformation, technology excellence, and business growth solutions. Specializing in talent mobilization and innovation, we are dedicated to enhancing customer experiences across diverse sectors such as Information Technology, Telecommunications, Healthcare, Engineering, and the Public sector. With a focus on deploying top-tier talent and fostering innovation, we empower businesses to thrive and excel in a rapidly evolving digital landscape, helping them reach new heights of success.
Mindtris is committed to fostering workforce diversity and is proud to be an equal opportunity employer.