Job Description

Think You Can Handle the Real Deal?

If you're looking for a quiet, predictable security job, keep scrolling. But if you thrive on variety, want to sharpen your skills in a high-energy environment, and can

take bold action

when situations demand it, then we want to talk.

Located in the heart of Calgary, steps away from the Scotiabank Saddledome,

Cowboy's Casino

is your year-round entertainment destination. With 32 Gaming Tables, 10 Poker Tables, over 370 slot machines, Calgary's Premier Sports Lounge, and four dining venues, Cowboy's Casino is your home for entertainment all year long. Come for the Games, Stay for the After Party!

At Cowboys Casino, our Security Guards deal with everything from intoxicated guests and heated disputes to medical emergencies and high-value cash transfers.

What Your Shift Really Looks Like

You work as part of a security team

when you're with us, you're never on your own

Monitor the casino floor

with sharp eyes for anything that doesn't look right-- from suspicious behaviour to potential threats

Document and report

incidents and activities clearly and concisely

Respond and de-escalate

like a guest whisperer. Use effective techniques to resolve conflict before they start

Protect money and chip transfers

in compliance with casino and AGLC regulations

Respond to medical emergencies

with composure and professionalism

Maintain a physical readiness

over long hours and in high-tension scenarios, using skills such as Pressure Point Control Tactics

The Reality Check

This job is demanding. You'll be on your feet for hours, deal with people at their worst moments, and handle situations that can go from zero to intense in seconds. Some shifts are steady; others are absolute chaos. Flames games, concerts, and the Calgary Stampede can make your head spin.

Our veteran guards love the challenge, the variety, and the fact that no two shifts are ever the same. If you want to build real security skills in a dynamic environment, this is where you'll get them.

Here's What we want to see from You

You have strong observational skills

and the ability to stay alert during long shifts

And proven skills in conflict resolution

-- you'll de-escalate more situations than you'll physically handle

You show a physical readiness

for standing, walking, and responding to incidents for extended periods

You remain calm under pressure

- when things go sideways, you keep your head

You have a team-first mentality

- you

ride for the brand

and support your fellow guards

Integrity

- you'll handle sensitive information and valuable assets But with all that you deal with,

you still want to make our guests' nights

Experience & Qualifications

Security, law enforcement, or related experience preferred

(but we'll train the right person)

Must complete AGLC Smart Training certifications

before starting

Strong written communication

for incident reports and documentation

Physical capability

for the demands of the role

First Aid/CPR certification

is an asset (we provide training throughout the year)

PPCT or use-of-force training

experience is a bonus

What You'll get out of the job

Comprehensive training

to build real security skills

Team environment

- you'll work with experienced guards and supervisors

Variety every shift

- no boring, repetitive security work here

Growth opportunities

within our security department

Benefits package

for full-time employees

The satisfaction

of mastering a challenging role in a fast-paced environment

Not Right for You if...

You want a quiet, low-stress security position You prefer working alone You're not comfortable dealing with intoxicated or upset people

Perfect for You if...

You want to develop real security skills in a challenging environment You thrive on variety and unpredictability You can stay calm when others are losing their cool You want to be part of a team that has each other's backs

Ready to prove you can handle what Cowboys Casino throws at you?

We're looking for guards who can

create extraordinary escapes

for our guests while keeping everyone safe and secure. If you've got the backbone for this challenge, we want to hear from you.

Job Types: Part-time, Permanent

Benefits:

Commuter benefits Dental care Disability insurance Discounted or free food Extended health care Life insurance On-site parking Vision care
Work Location: In person