Job Description

: Salon Front Desk Receptionist

Reports to: Campus Director

About CBBC Career College

Known to thousands of Cape Breton residents as the "business college", CBBC is the oldest and most recognized private college in Sydney, established in 1958. CBBC has recently added campuses in Halifax and Dartmouth and offers 13 career-ready programs in the areas of Health, Business, Education, and the Beauty industry. Regardless of where you attend, which programs you join, our small class sizes, dedicated instructors and contacts within the community make CBBC the place to go for career training in Nova Scotia.

Summary of position: The Receptionist is the first impression of the salon. They will be responsible for will be delivering a premium experience for guests and salon team members. As a team member, you must possess strong customer services skills, operational management, administration, and organizational skills.

Responsibilities:

Greeting and welcoming customers in a friendly and professional manner. Tending to customer needs, inquiries, and complaints. Informing nail techs and beauticians about customer appointments and requirements. Managing phone calls, emails, deliveries Processing bookings and cancellations and managing appointment schedules. Ensuring that the reception area is kept clean and professional. Assisting with marketing and sales by providing customers with information on promotions and new products and services. Processing transactions and issuing receipts. Performing administrative tasks such as filing, updating records, and logging transactions.
Qualifications:

Previous customer service experience in a salon, retail, or hospitality management is an asset. Positive attitude with the energy to motivate others. Ongoing commitment to outstanding client service Excellent communication skills Excellent computer skills Aware of salon success metrics and how to impact them in a positive way. Open to taking on new challenges as they arise.
Job Type: Part-time

Pay: $17.00 per hour

Expected hours: 8 - 12 per week

Work Location: In person