Diva Salon and Spa offers a variety of opportunities in the beauty and wellness industry for motivated individuals who desire to excel in their field. Each Diva location in Calgary is unique in atmosphere, team, and guests so there is a location to suit each employee. Diva Salon and Spa leads the industry in technical, business and customer service training where every employee is offered the opportunity to experience ongoing world-class education. Diva management strives to provide feedback and guided career planning to develop each team member. At Diva, we offer competitive wages; As you grow in knowledge and skill, you earn wage and career advancement. Diva's commitment to learning has contributed to our growth and status as a national industry leader.
At Diva, we offer a career, not just a job.
:
Schedule guest's salon and spa services, while implementing proper procedures
Greet every guest and escort to waiting area
Educate guests on services to increase service sales
Provide excellent customer care and exceed guest expectations
To maximize books for each service technician
Close sales and encourage guest to pre-book services
Cross-service selling
Implement Aveda experiences
Execute standard telephone procedure using appropriate customer service etiquette
Perform appointment confirmations, 48 hours prior to appointment schedule
Inform service technicians of daily schedules and any adjustments
Resolve guest challenges, utilizing support from Frontline Coordinator/Salon Manager when necessary
Support retail and service staff with retail productivity
Create and maintain customer base
Responsible for balancing and checking register drawer
Perform other duties as assigned
Qualifications:
Education
High school level
Work experience
2+ year(s) in-salon frontline experience
1+ year(s) retail experience
Aveda background considered a strong asset
Skills
Strong communication skills to confidently explain information and converse with customers/clients
Organizational skills to effectively maintain day to day requirements
Self-confidence and initiative to approach potential customers/clients
Working Conditions:
High traffic salon in a great location!
Black Dress Code
Positive and professional working environment
Work Hours:
Open Monday-Sunday
Nights and Weekends
Holidays
What we are looking for:
Dedicated and creative individuals who are willing to go above and beyond to provide a great experience!
Individuals with flexible availability (availability to work days, evenings, weekends, and holidays!
Individuals who care about the beauty industry and are willing to go above and beyond to provide amazing guest care!
Individuals with a passion for the beauty/wellness industry
Individuals who are achievement-motivated to work towards and surpass realistic goals
Individuals who are coachable and willing to learn and grow!
Bonus system includes:
Education support and advanced training to grow your skills
Staff and family discounts on products and services
If you are interested in this opportunity, please email your resume or apply within.
Diva Salon and Spa would like to thank all applicants, however only those who qualify for an interview will be contacted.
Diva Salon and Spa is an equal opportunity employer.
Job Types: Part-time, Permanent
Salary: From $16.00 per hour
Job Types: Full-time, Permanent
Pay: $16.00-$18.00 per hour
Benefits:
Dental care
Extended health care
On-site parking
Paid time off
Schedule:
Day shift
Evening shift
Every Weekend
Holidays
Application question(s):
Are you able to work evenings and weekends?
Education:
Secondary School (required)
Experience:
Retail: 2 years (preferred)
Customer service: 2 years (preferred)
Work Location: In person
Expected start date: 2025-08-17
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