Job Description

Overview

Located in the heart of downtown Toronto at The Well, Vie Nail and Beauty Salon is a modern and luxurious destination for self-care, style, and wellness. Our boutique salon offers expert nail care, beauty treatments, and relaxation services in a serene, elegant environment.

We are seeking a warm, professional, and detail-oriented Spa Receptionist to join our front desk team. As the first point of contact for our clients, you will play a vital role in shaping the guest experience--from the moment they arrive until the moment they leave.

If you have experience working in a salon, spa, or hospitality environment and knowledge of nail services, we'd love to hear from you.

Please do not apply if you cannot work in-person at our Toronto location and/or no experience

Responsibilities

Greet all clients with warmth and professionalism, creating a welcoming and relaxing atmosphere. Manage bookings, confirmations, and scheduling using spa booking software (Zenoti experience is an asset). Handle client check-ins, check-outs, and payment transactions. Answer inquiries in person, over the phone, and by email; provide details about services, promotions, and spa etiquette. Coordinate with technicians and estheticians to ensure smooth daily operations. Resolve guest concerns or complaints with empathy, discretion, and professionalism. Promote salon services and retail products where appropriate. Maintain a tidy, well-presented reception area in line with Vie's brand and standards. Social Media

Qualifications

Previous receptionist or front desk experience in a spa, nail salon, or hospitality environment is required. Knowledge of nail services and beauty treatments is strongly preferred. Proficiency with phone/email communication and booking systems. Excellent organizational and multitasking skills in a fast-paced setting. Strong customer service and communication abilities. Professional appearance with a polished, calm demeanor. Team player with a proactive, solution-oriented mindset. Availability to work flexible hours including evenings, weekends, and holidays.

Why Join Us?

At Vie, you'll be part of a growing team redefining self-care in Toronto. We value professionalism, artistry, and creating an unforgettable guest experience.

? Work in a beautiful, modern salon at The Well

? Work with a positive and supportive group of women

? Bi-weekly outings

? Discounted and free services

? Be part of a luxury, high-end brand in the heart of downtown Toronto

? Growth opportunities within a boutique wellness destination

Details

Job Types: Full-time, Part-time Experience: 1+ year in a spa/nail salon front desk role (a must) Work Location: In person - The Well, Toronto Instagram: @viesalon.to

How to Apply:

Please submit your resume and a brief cover letter highlighting your relevant experience and why you'd be a great fit for our team to vivian@viesalon.com

Job Types: Full-time, Part-time

Pay: $18.00 per hour

Benefits:

Flexible schedule Store discount
Experience:

In salon : 1 year (required)
Language:

English (required)
Work Location: In person