Reservations Coordinator

Ottawa, ON, Canada

Job Description

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About us We are professional, innovative, and our goal is to give tours on 2 med-sized yachts, (max 24 passengers/tour), all summer long, in Ottawa, Canada . Our work environment includes:
  • Work-from-home days
Responsibilities:
  • Communicate with clients, company affiliates who sell tickets, and the team.
  • Help the team plan and coordinate tours for clients.
  • No selling.
Communicating professionally in English and French is esssential. Communicating professionally, verbally and in writing, is esssential.
Communications are by telephone, by text, and by email. Timely comunication is critically important.
Busy days can have 2 yachts operating all day long, with crew changes from one tour to the next, with up to 24 new passengers boarding yachts every 2 hours, with special requests from some passengers, etc. Tools provided.
- iPhone 13.
- access to FareHarbor, online reservation software.
- Access to TryShift is provided (handles all communications (WhatsApp, Messenger, IG, etc.) from one desktop app). Tools required.
You should have a desktop or laptop computer to work on, and be self sufficient when using it. Training provided
- company policies and procedures
- Fareharbor (reservation software)
- TryShift (communication software) Job Type: Seasonal
Contract length: 4 months Salary: $22.00-$23.00 per hour Benefits:
  • Company events
  • Discounted or free food
  • Work from home
Schedule:
  • Holidays
  • Monday to Friday
  • Weekend availability
Application question(s):
  • Ability to write English very well
  • Ability to write French very well
Experience:
  • Customer service: 2 years (required)
Language:
  • English (required)
  • French (required)
Work Location: In person Application deadline: 2023-04-22
Expected start date: 2023-05-01

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Job Detail

  • Job Id
    JD2146619
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ottawa, ON, Canada
  • Education
    Not mentioned