Job Description

Receptionist

ABOUT AGLC
Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta's gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust.

ABOUT CORPORATE SERVICES
This Corporate Services Division provides corporate business support services for AGLC. It consists of the Office of the CFO, Corporate Operations, Finance, Procurement, Properties, Strategy, Enterprise Risk Management and Internal Audit.

ABOUT THE POSITION

Receptionist
Job Req: 1513
Location: St. Albert Office
Division/Branch: Corporate Services / Corporate Operations
Classification: Administrative Support 2 (072)
Status: Union
Employment Status: Permanent Full Time
Salary: $40,525.47 - $49,284.63
Advertising:Internal and External
Closing Date: October 21, 2022

JOB SUMMARY
Do you have a positive attitude and thrive on providing a welcoming experience for stakeholders interacting with AGLC? If so, then the AGLC wants to hear from you!

The Receptionist is the initial point of contact for Alberta Gaming, Liquor and Cannabis (AGLC). This position is responsible for greeting and answering inquiries from the public, customers, contractors and staff in a polite, efficient, secure and professional customer service manner. This role requires considerable knowledge of all functions and overall AGLC policies, procedures, and security requirements. The incumbent will work independently, as well as, cooperatively within a close team environment. They will conduct switchboard/reception duties and communicate information regarding Commission operations to the public.

The successful candidate will be highly organized, and detail orientated, with the ability to multi-task handling a large volume of diverse calls, accepting and maintain payment transactions, along with receiving couriers/parcels. They will have strong interpersonal skills and the ability to develop positive, professional working relationships with internal and external stakeholders. Excellent communication, time management and problem solving skills are crucial for being able to adapt quickly to changes in this fast paced environment. They will also demonstrate an understanding and knowledge of Microsoft Office to assist in providing various administrative support.

SKILLS & ABILITIES

• Completion of High School
• Minimum of one (1) year experience in a comparable position dealing with members of the public, switchboard operation and reception duties.
• An administrative professional certificate would also be considered an asset.

• To be eligible to work for AGLC, you must be a Canadian citizen, permanent resident or eligible to work in Canada.
• While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.
• As a condition of employment, you will be required to obtain a satisfactory security clearance and clean drivers abstract (if necessary) prior to employment.
• An equivalent combination of education and experience may be considered. Candidates with lesser qualifications may be considered at a lower classification and salary. This recruitment may be used to fill future vacancies.
• AGLC is committed to creating a diverse environment and is proud to be an equal opportunity employer.