Job Description

We are seeking an enthusiastic Receptionist for a busy holistic health clinic in Richmond Hill. This is a 16-20 hours a week, a part-time permanent position from 8:00 am -12 pm Monday, 3:00 PM-7:00 Pm Wednesday, and, 2:30 PM-2:45-6:45 PM Thursdays and 1-5 Fridays. There is potential for the hours to increase.

We are seeking a receptionist who is interested in and has knowledge of holistic health practices. Previous experience working in Chiropractic, Nutrition, and Functional Medicine clinic is an asset but not required.

No students, please.

Roles and Responsibilities

• Customer service: Will act as the first point of contact and be a representative of the clinic.
• Must have a pleasant and welcoming demeanor and greets patients upon arrival.
• Comfortable answering phones and making phone calls, booking appointments.
• Ensures patients don’t miss appointments using the organizational systems already in place.
• Office organization: filing and organizing patient files and documents.
• Keeping all records organized and up to date, ability to learn, and implementing existing filing systems.
• Ordering office products and supplies.
• Computer literacy: ability to quickly learn the office computer system, PMP.
• Previous knowledge of PMP is not necessary but an asset.
• Taking payments and reconciling payments at the end of the shift
• Experience cash handling, and taking credit and debit payments.
• Must be able to understand how to balance the books at the end of the shift
• Use problem-solving skills to fix any errors that may have occurred.