Job Description

Medical Receptionist Who We Are
Balance Clinic is a busy multi-disciplinary psychology practice specializing in individual and group therapy, workshops, psycho-educational and psychological and neuro-developmental assessments across the lifespan. We are a welcoming and inclusive space, and we serve a variety of populations. We are looking for an individual to join our team as a full time Medical Receptionist,Position type: Full-time one year contract, with extension to permanent based on performanceLocation: In person at the clinic (located on Fredericton's north side)Schedule: Monday to Friday 8:30am-4:30pm (negotiable)At Balance Clinic, we value our staff and support them in advancement opportunities. Performance assessments and salary review is completed every 6 months. This position in particular comes with the possibility of advancement to an administrative leadership role as we grow.Job Responsibilities

• Maintains client accounts by creating invoices, recording payments, and following up on overdue accounts
• Maintains operations by following policies and procedures
• Initiates process improvements and ensures systems are used consistently and effectively, per clinical best practice
• Scheduling appointments to optimize client satisfaction, provider time, and treatment room utilization
• Follows sensory and trauma-informed protocols to ensure all clients have access to a comfortable and safe space
• Responds and directs client inquiries and referrals in person, via phone, and by email
• Ensures availability of treatment information by filing and retrieving client records
• Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies
• Protects clients' rights by maintaining confidentiality of personal, psychological and financial information (confidentiality agreement is required)
• Contributes to team environment
• Light cleaning to ensure clients are comfortable in the clinic

Core Qualifications

• University/college degree/diploma in medical administration, psychology, or another related field
• Strong computer skills (Microsoft Office experience as well as a strong ability to learn new systems)
• Must provide vulnerable sector criminal record check
• Experience with Jane app system is an asset
• Bilingualism is an asset

Required Skills

• Multi-tasking
• Flexibility
• Self-starter
• Communication skills
• Microsoft Office
• Customer service
• Time management
• Organization
• Attention to detail
• Professionalism

Job Type: Full-timeSalary: $15.00-$20.00 per hourBenefits:

• Paid time off

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift

COVID-19 considerations:
All directions from public health are followedLanguage:

• French (preferred)

Application deadline: 2022-08-21