Job Description

We are hiring a Receptionist to support our brokerage. This is one of the most important roles we have as you are the first person our clients or potential clients talk to and the first person people see when they come into the office. If you take your duties as a front-line ambassador seriously but don't take yourself too seriously, then this could be the role for you. This could either be your forever job or it may also be a great gateway into a future career in insurance.At W.C. Burgess Insurance, we strive to ensure that not only do our teams have the right tools they need to be successful, but that we create an environment where people feel great about the work they do and where they work.But don't just take our word for it, here's what some of our staff had to say in our most recent employee engagement survey, where we scored an overall employee satisfaction score of 4.8 / 5"This is a great place to work""Keep up the work family atmosphere!""They treat their employees with dignity and value, trusting them and encouraging them to work independently but still know there is someone there to help them" This is an in-office role as the rest of the team is in the office and we find it makes for a more engaging and fun atmosphere. KEY DUTIESServe as a front-line ambassador for the brokerage, providing exceptional customer service to all clients, visitors and staff. More specifically ...

• Greet visitors and guests in a personable and professional manner.
• Receive client payments.
• Direct all incoming communication (phone, email, walk-ins) to the appropriate party.
• Sort and distribute incoming and outgoing mail and courier.
• Keep client files up to date by scanning and filing documents into the appropriate files to minimize paper in the office and our impact on the environment.
• Complete bank runs as required.
• Provide additional administrative support to management and the team as required.

QUALIFICATIONS

• Previous experience in an administrative or customer service-based role.
• Adaptable and flexible, willing to help out with any task.
• Exceptional attention to detail and organizational skills.
• Prior experience in an office or insurance environment is an asset but is not mandatory.

ACCESSIBILITY STATEMENT We are committed to creating an inclusive environment that accommodates all individuals, including those with disabilities. We support the goals of the Accessibility for Ontarians with Disabilities Acts (AODA) and have established policies, procedures and practices which adhere to the accessibility standards set out in the AODA. Please advise us should you require any accommodation throughout the recruitment & selection process.Job Types: Full-time, PermanentBenefits:

• Company events
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Tuition reimbursement
• Vision care

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Brockville, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Expected start date: 2022-09-01