Job Description

Join the Oben PM Team

About Oben PM:

Oben PM is a boutique property management firm that specializes in the management of high-end, design-driven residential properties. We create exceptional rental living experiences for our residents and maximize the value of properties' owners through carefully tailored, forward-thinking management services that are as high tech as they are high touch. At Oben PM, we take care of people, not just units.

The Opportunity:

We are seeking an experienced and energetic

Property Manager

to join our dynamic team. This role is not just a job; it's a career opportunity that offers growth, development, and the chance to make a significant impact on our community. As a key team member, you will provide the highest level of customer service while supporting the efficient operation of the assigned property.

Key Responsibilities:

Customer Service Excellence:

Maintain the highest level of customer service by promptly addressing residents' needs and concerns.

Resident Orientation:

Lead the incoming resident orientation, coordinate move-ins, and ensure all occupancy prerequisites are met.

Lease Management:

Create and submit leases for new clients and process tenancy agreement renewals for existing residents.

Pre-Move-In Coordination:

Communicate with new clients to address pre-move-in requirements such as elevator bookings, tenancy insurance, and utility account setups.

Suite Inspections:

Inspect suites to ensure they are ready for new arrivals and conduct pre-move-out inspections as required.

Service Requests:

Monitor resident service requests and arrange for timely repairs.

Unit Turnover:

Ensure vacant suites are up to building standards for incoming tenants.

Compliance and Safety:

Adhere to property management standards, including legislative requirements, compliance, safety standards, and emergency response procedures.

Property Inspections:

Conduct regular inspections of common areas and rectify any deficiencies.

Resident Engagement:

Assist in planning and executing the Annual Activities Calendar to foster resident engagement.

Documentation:

Prepare documentation related to new and revised agreements for parking spots and storage locker rentals.

Team Management:

Coach and lead the support team at the assigned location.

RFP process and vendor management:

liaise with vendors delivering support services to the property, including but not limited to painting, cleaning and preventative maintenance services.

Financial reporting:

Prepare annual operating budget in collaboration with the finance team and senior management team.

About You

Experience:

3-5 years of experience in Residential Property Management, Senior Living, Hospitality, and/or Luxury and/or High-End Retail is preferred.

Skills:

Exceptional communication and presentation skills, with the ability to deliver great results within tight deadlines.

Conflict Resolution:

Self-aware and resourceful in any conflict resolution process.

Knowledge:

Familiarity with the Residential Tenancies Act (2006).

Technical Skills:

Experience with property management software (Yardi) is an asset.

Why Join Us?

At Oben PM, you will be part of a team that values service excellence and offers opportunities for career growth and development. If you are inspired by the prospect of making a difference and are ready for your next career move, we want to hear from you! To learn more about us, please visit: Welcome to Oben Property Management | Oben PM Inc.

How to Apply:

If this exciting opportunity is calling your name, please submit your resume to chartl@obenpm.com. Thank you for your interest in our organization.

Job Type: Full-time

Pay: $70,000.00-$75,000.00 per year

Benefits:

Dental care Extended health care On-site parking Vision care
Ability to commute/relocate:

Toronto, ON M2N 5Y7: reliably commute or plan to relocate before starting work (required)
Experience:

Property management: 2 years (required)
Work Location: In person