Job Description

About Us

At Apple Self Storage, we're a proudly Canadian, family-owned company focused on making storage simple and stress-free. With locations across the country and continued growth, we offer great opportunities for career advancement.

What makes us different? Our team. Many of our employees have been with us for years, and we foster a supportive environment where people feel valued. Our senior management team is accessible, down-to-earth, and invested in the success of every employee.

We're also committed to giving back to the communities we serve, supporting organizations like The Able Network, The Canadian Olympic Foundation, Rotary4Kids, and Southern New Brunswick Flood Victims.

Joining Apple Self Storage means being part of a company that values its people, encourages growth, and is always looking ahead.

Role: Property Manager

As a Property Manager at 1655 Dupont St, you are the driving force behind the success of this location. You oversee all aspects of the property, ensuring it is well maintained, safe, and welcoming for tenants. Your responsibilities include managing both storage and commercial operations, which encompass retail spaces, private commercial studios, co-working areas, and multi-use spaces. You lead the on-site team, address maintenance and operational issues promptly, collaborate with owners on ad hoc projects, and ensure every tenant enjoys a seamless, positive experience at the property.

What You'll Do

Lead & Develop Your Team -

Support, coach, and guide your team to success while ensuring company policies and procedures are followed.

Keep Stakeholders Informed - Serve as the main point of contact

for the ownership group, proactively communicating updates and addressing any issues they raise.

Deliver Great Customer Service -

Ensure every customer interaction is positive, handle concerns, and maintain high standards.

Keep the Facility Running Smoothly -

Oversee daily inspections, ensure maintenance is handled, and monitor inventory levels.

Stay Organized & Report -

Manage multiple ad hoc projectsand ensure stakeholders are informed,track key metrics, report to the Regional Manager, and keep records audit-ready.

Drive Sales & Customer Growth -

Sell storage solutions, follow up with leads, and stay ahead of competitors.

Manage Payments & Accounts -

Process transactions, follow up on late payments, and keep records up to date.

Prioritize Safety & Security

- Enforce security protocols, respond to emergencies, and be the first point of contact for after-hours incidents.

Support the total business

- Jump in when needed to assist with the Call Centre with customer inquiries and sales and support other sites occasionally.

Who You Are

You're a proactive and results-driven leader who thrives in an independent work environment. With experience in customer service, sales, and operations, you're confident making decisions and keeping things running smoothly with minimal supervision.

? Detail-Oriented & Organized-

The site involves many small ad hoc projects alongside commercial and storage tenant issues. You prioritize tasks effectively to ensure the most critical matters are addressed first while resolving everything in a timely manner.

? Strong Communicator -

You keep your team and the ownership group informed, providing updates clearly and promptly. Whether leading your team, assisting customers, or reporting to leadership, you communicate with clarity and purpose.

? Adaptable & Flexible -

You thrive in a dynamic environment, easily adjusting to shifting priorities. You embrace new technologies and tools to improve workflows and enhance the tenant, the team, and the workplace.

? Leadership Mindset & Sales Driven -

You know what it takes to close the deal and to meet targets. You lead by example, supporting and developing your team to achieve their best.

? Customer-Focused -

You understand that great customer experiences drive business success and take pride in delivering top-notch service.

Qualifications & Requirements

Ability to work full-time during site opening hours, and occasional after-hours availability as required. 2+ years of sales experience in retail, hospitality, or sales. Technical skills to manage multiple systems for site operations and learning. Management experience is a plus. Property management experience is a plus.

What We Offer

Salary plus opportunity to earn monthly, quarterly and annual bonuses. Employee Benefits Plan after 90 days of employment. Group RRSP Plan and employer match up to 2.5% of your earnings. Discounted storage for personal use at your facility.
Job Type: Full-time

Pay: $56,000.00-$60,000.00 per year

Benefits:

Company events Dental care On-site parking RRSP match Store discount Vision care
Work Location: In person