Job Description

JOB TITLE: Property Manager (Temporary)

REPORTS TO: Senior Manager, Property Services

COMPETITION NUMBER: 2025-26

SALARY RANGE: $74,655.08 - $104,906.34

HIRING RANGE: $74,655.08 - $86,755.58

POSTING DATE: October 6, 2025

CLOSING DATE: October 20, 2025

THIS IS A FULL-TIME TEMPORARY NON-BARGAINING UNIT POSITION (UP TO TWELVE (12) MONTHS.

Reporting directly to the Senior Manager of Property Services, the Property Manager is responsible for creating and maintaining homes in a safe and supportive environment to meet the needs of the people we serve in our communities. This includes all aspects of building operations (including (but not limited to) customer service, tenant satisfaction, regulatory compliance, maintenance, cleaning, grounds management, snow removal, minor facility improvement projects, pest control, vacant unit refresh and restoration.

Who We Are: London & Middlesex Community Housing (LMCH) provides 3,282 housing units across 32 properties to more than 5,000 people. Those who call LMCH home are a diverse cross-section of individuals including families, seniors, adults, and new Canadians, all of whom are living with limited income. At LMCH, we believe that housing is the foundation of a better tomorrow.

Mission: LMCH provides and maintains homes in a safe and supportive

environment to meet the needs of the people we serve in our communities.

Vision: LMCH envisions healthy homes and communities in London and Middlesex. Leading by example, LMCH will help make a difference and positively impact lives using housing as the foundation.

Why you should apply to LMCH

Group benefits, including health and dental, for full-time employees

Employee, Dependent and Optional Life Insurance

Employee and Family Assistance Program

Wellness, & Wellbeing Program

LMCH Values:

To Collaborate

To be Accountable

To be Responsive

To promote Equity

1. OVERVIEW:

The Property Manager will ensure that all maintenance issues are addressed and completed within LMCH defined time frames and service standards while ensuring that all service contract providers deliver a high-quality service at all times. The Property Manager, as part of a multi-disciplinary tenant-focused team will demonstrate a commitment to excellence to those we serve.

2. KEY ACCOUNTABILITIES:

Coordinate, monitor, and support the activities and success of on-site Maintenance Repairpersons and Property Services staff with respect to: Preventive Maintenance, Corrective Maintenance, Life Safety System Maintenance and small projects.

Provides leadership in addressing all staff grievances, performance issues, discipline etc. Provides input into the development of proposals for future collective bargaining.

Participates in the BCA (building condition assessment) process for all properties within their portfolio to ensure the assessment accurately represents the condition of the properties. And deficiencies are immediately addressed.

Work with the Property Services Assistant to ensure the prompt and efficient return of vacant units to available inventory within LMCH defined parameters.

Working with the Property Services Assistant and the Pest Control Coordinator ensure building infestation levels are at or below the norm and that treatment services are delivered in a timely, efficient and effective manner.

Supervise, monitor, and audit maintenance logs to identify maintenance patterns that could lead to service improvement opportunities

Conduct regular property inspections of tenant suites, common areas, building exteriors, and landscaped areas ensuring all deficiencies to LMCH standards are immediately addressed and corrected.

Monitor and evaluated contract service provider performance to ensure all contractual obligations are being met or exceeded.

Manage vendor scope and quotes from approved vendors for vacant unit turns, demand maintenance, to include quality workmanship, task completion, and reporting.

Identify and document all potential risk management concerns and implement immediate corrective action.

Champions. implements, and maintain safe work practices at all sites.

Responsible for ensuring compliance with all Regulatory and Legislative standards, relevant codes, by-laws, and property standards as appropriate for the sites within their portfolio.

Demonstrate and promote excellence in customer service with all staff, tenants, and the public.

Collaborate with all LMCH staff, tenants, and tenant groups to resolve problems and deal with emergencies in a timely and effective manner.

Actively participate as a part of a multi-disciplinary service delivery team focusing on the successful achievement of LMCH Mission & Values.

Remains current with new technologies, systems, and procedures related to property management.

Participates in the rotational on-call manager team responding to after-hours service requests and emergencies such as floods, fires, and illegal acts.

Other duties as assigned.

3. EDUCATION, EXPERIENCE, & QUALIFICATIONS:

Post-secondary education in fields such as Business Administration, Social Housing, Property Management and/or Facilities Management and or an appropriate level of education and experience acceptable to LMCH.

Five (5) years of experience in property administration/operations.

Four (4) years of process & personnel managerial experience preferably within a unionized environment.

Knowledge of multi-residential real estate including a broad understanding of finance, leasing, legal, construction, and tenant relations requirements of managing property including all relevant legislation.

Effective written and verbal communication skills.

Highly flexible with solid interpersonal skills that allow one to work effectively in a diverse team-based working environment and with a diverse tenant base.

Strong organizational and analytical skills.

Ability to manage and complete multiple projects within designated time frames.

Computer literacy, including effective working skills of MS Word, Excel, and Outlook required; familiarity with Yardi Property Management software an asset.

Financial and budgeting skills/experience.

Valid driver's license and access to a vehicle for daily use.

Must be able to attend all London area properties within 30 minutes.

4. WE CARE PHILOSPHY:

The incumbent contributes and supports the overall culture and working environment of the agency by:

Having a working knowledge of cultural, social, and demographic patterns relating to vulnerable priority populations.

Committing to harm reduction and low-barrier service, as well as non-violent crisis intervention, de-escalation, and supporting citizens.

Committing to work in a diverse, interdisciplinary setting.

Understanding and being sensitive towards the belief systems of other groups, the complexity of those facing poverty, and their individual unique strengths and needs.

Setting an example of a strong work ethic and positive team attitude.

Working with diverse communities with sensitivity, creativity, innovation, language and cultural understanding in a non-judgmental manner.

5. POLICE RECORDS CHECK:

This position requires the successful candidate submit a current Police Records check from their local police service. A current LMCH employee who is the successful candidate for this position must also provide this document unless it is already on file and not more than one year old.

6. SALARY & BENEFITS:

Target salary range of $74,655.08 to $86,755.58; we also offer comprehensive health benefits.

Normal working hours are 8:30 A.M. to 4:30 P.M. Monday to Friday, with some work required outside of this schedule from time to time. Participation in the rotational on-call requirement for emergencies is expected.

WHAT'S NEXT:

Once you apply, we'll review your resume and cover letter to determine if your skills and experience match the qualifications for the role.

If you move forward, the process may include an interview, written/practical test, and reference check.

Here's your chance to bring your knowledge and expertise to our team and contribute to providing better homes and better neighbourhoods. When submitting your cover letter and resume, be sure to tell us about your skills and qualifications that are a match to those specified in the job posting.

A cover letter and resume must be received by October 20, 2025.

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Please send your cover letter and resume to the attention of:

Spencer Harrold

Human Resources Assistant

London & Middlesex Community Housing

1299 Oxford Street East, Unit 5C5 London, ON, N5Y 4W5

E-mail: employment@lmch.ca

London & Middlesex Community Housing (LMCH) is committed to equity in employment. Our goal is a diverse, inclusive, and barrier-free workplace that reflects the communities we serve.

We will provide reasonable accommodation to applicants with disabilities at all stages of the hiring process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. Please advise if you require an accommodation during the selection process.

Thank you for your interest in London & Middlesex Community Housing!

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: $74,655.08-$86,755.58 per year

Benefits:

Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off Vision care
Ability to commute/relocate:

London, ON: reliably commute or plan to relocate before starting work (required)
Education:

DCS / DEC (required)
Experience:

Property Administration: 5 years (required) process and personnel managerial: 4 years (preferred)
Location:

London, ON (preferred)
Work Location: In person