Job Description

About Us:

Generational Wealth Inc. is a group of integrated companies specializing in value-add multi-family property investments. We provide in-house construction, property management, and deal analysis offering true passive income to our partners.

Position Overview:

Administrative Support

Supporting managers and accounting staff Assisting with tenants' queries and issues via phone, email, and work order system regarding, but not limited to, payment and non-payment of rent, vacating process, deposits, etc. Coordinate with Property Manager to implement corrective action plans to address site deficiencies/issues; Scheduling inspections and conducting periodic property inspections, completing reports and advising Property Manager and systems of any deficiencies, point of interest/focus, and sharing reports to applicable parties Updating property manager of any break leases and N9's that have been received

Maintenance Responsibility

Dispatching superintendents and contractors appropriately via phone, email, and work order systems and ensure accurate completion for each work order, and updating proper software's in place as per SOPs Keeping the Property Manager informed of repetitive concerns and major maintenance issues Communicating and responding to/with tenants, managers, and contractors in a timely manner Providing tenants with notice of access to suites, fire inspections, ongoing common maintenance, and any other necessary communications Saving all important building documents to building folders and uploading to work order system Along side the Property Manager, coordinate and oversee the daily operations of the maintenance technicians

Arrears Management

Ensuring timely collection of rents and fees Assist in preparing and issuing LTB notices as required; attend LTB resolution meetings when required

Leasing Involvement/Responsibilities

Liaising with Leasing Manager to conduct showings, when applicable Helping to prepare tenant welcome kits after move-in appointments are booked by the Leasing Manager. Scheduling exit reports and key hand over with vacating tenants Informing Leasing Manager of up coming listings Assisting with showings where necessary, when the Leasing Manager is either off or away. Ensuring each new tenant that has been given an entry condition report. In addition to organizing exit reports and ensuring they are completed in the last week of occupancy with vacating tenants.

Invoicing

Create invoices for chargebacks to tenants, and key fobs Input deposits into work order system and accounting system Input, process, and approve daily payables / coordinate, tender, implement, manage third party contracts

Qualifications

Bachelor's Degree in Business or related field from an accredited college or university is appreciated 1-5 years of relevant real estate and/or property management required, and/or construction management, project management, and business administration is an asset Knowledge of the RTA (Ontario) and LTB and its procedures is an asset Basic knowledge of inner workings or operations of a residential unit/property (electrical, plumbing, HVAC, etc) is a strong asset Highly organized, strong customer service skills, handling varying types of conversations Strong time management skills and the ability to prioritize while maintaining progress for successful completion of tasks and projects Ability to work well under pressure and deadlines; Strong interpersonal skills with the ability to relate to coworkers, tenants, and vendor partners; this includes being able to handle tough and tensed situations Acute attention to detail Handle sensitive and confidential information within the company, over the phone, and face to face Proven work ethic, self-motivation, and a strong self-initiative Ability to work independently and also well within a team; Proficiency with computer programs, including Microsoft Office, Google Drive, Gmail, and mobile applications required by company operations Experience and/or proficiency with program such as Buildium, Monday, ClockShark, Valid Driver's License, reliable vehicle, and current automobile insurance for on-site visits when required
Other:

Must consent to a Criminal Background Check
We thank all applicants in advance for their interest in this position; however, only those selected for interviews will be contacted.

Job Type: Full-time

Pay: $50,000.00-$58,000.00 per year

Benefits:

Company events Dental care On-site parking Paid time off
Experience:

Property management: 2 years (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person

Expected start date: 2025-09-01