Job Description

Position Number:

50013276 /

Department:

Operations - SGW 1

Grade:

GR16

Campus:

Sir George Williams (Downtown)

Salary:

$122,497.00 - $142,084.00 per annum

Union/Association/HR Policy:

ACUMAE

Posting deadline:

November 7, 2025

Applicants are strongly encouraged to include a cover letter expressing their interest and how their profile aligns with the role.

Recognized as one of Montreal's top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.


Be part of a community that addresses society's big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.


As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.

SCOPE

Reporting to the Senior Director, Property Management, the incumbent coordinates daily with the management and has functional authority over all Property Management operational service units. They are responsible for collaborating and transferring knowledge of their portfolio to other Facilities Management colleagues for training and replacement purposes. The incumbent works collaboratively and interchangeably with the Property Managers, and is responsible for managing funding, resources and risk for all aspects of the Property Management portfolio, including infrastructure and deferred maintenance, operations, budgeting and contract services.

PRIMARY RESPONSIBILITIES

o Manage a portfolio of buildings and client relationships including building occupants, users and tenants. Interface with a multidisciplinary team in a unionized environment and ensure optimal customer service, implement best practices and efficient resource utilization and is responsible for clear and timely communication with building occupants, and the university community. Work with their management colleagues by planning, assigning and reviewing work; evaluating work completed; coordinating activities, and maintaining service standards to ensure a safe and comfortable environment is available for users.


o Recommend the provision of Property Management and services to the academic and administrative units concerning all aspects of building maintenance and operations. Provide business cases and analysis of alternatives for various projects and initiatives to meet services standards, budgets and client expectations.


o Develop annual goals, objectives and work standards. Implement, execute and monitor work plans and procedures to achieve these goals, while identifying and implementing continuous quality improvements aimed at increasing customer satisfaction.


o Participate and oversee, administer and monitor programs for procurement, budgets, deferred maintenance activities, client requirements, and recommend the allocation of funds to established Property Management priorities and ensure efficient use of resources.


o Manage the impact of building renovation and maintenance projects, commissioning to ensure seamless building operations integration. Work collaboratively with the Project Management and other Facilities Management departments group and oversee the integration of newly renovated spaces and projects. Monitor all projects within the portfolio to ensure efficient operations, recommend strategies to reduce impact on occupants, and act as owner.


o Administer and monitor various service contracts, as well as oversee the monitoring of serviced equipment (e.g. fire extinguishers, protection systems and elevators) to ensure compliance with building, health and safety code requirements. Negotiate scope and scheduling of remedial work requested by external agencies such as the Regie des Batiments, CNESST, Environment Health &Safety, and municipal fire departments, as well as oversee work undertaken is completed adequately.


o Recommend current and proposed maintenance and building projects, as well as actions on deferred maintenance issues. Develop and recommend long-range maintenance and preventive maintenance schedules for facilities and equipment. Propose effective communication strategies for advising customers and stakeholders about plans and projects.


o Serve as a member of various University committees such as the Central Advisory Health & Safety Committee, Labour Relations Committee, Faculty council member and various ad-hoc working groups. Represent the Senior Director on specific committees.


o Draft plans for disaster prevention and for emergency preparedness for the purposes of business continuity planning and manage emergency response for University facilities. Serve as a member of the University's Emergency Management Team.


o Is part of an emergency response team and as such, is available on a 24/7 basis.


o Perform other duties as required by the Senior Director.

QUALIFICATIONS

o Bachelor's degree, preferably in Engineering with a specialization in mechanical, civil, electrical, building or industrial engineering or in a field relevant to the primary responsibilities, with four to seven years of experience in Property/Facility management, including at least two years of supervisory experience plus two years of experience in preventive and corrective maintenance, as well as, managing user requests for facilities services.


o Real Property Administrator or BOMA (Building and Owner Management Association) certification or certification in facility or property management is an asset.


o Permit holding member in good standing of the Ordre des Ingenieurs du Quebec is an asset.


o LEAN, Six Sigma or equivalent certification is desirable.


o Experience in optimizing process, workflows, or teams by implementing best practices in an Agile or Lean environment. Strong change management and challenging the status-quo experience.


o Good knowledge (Level 4) of spoken and written English to communicate clearly and effectively; basic knowledge (Level 3) of spoken and written French.


o Proven ability to manage and supervise using sound principles and practices in a unionized environment.


o Demonstrated ability to manage budgets while observing sound administrative principles.


o Knowledge of building, fire, and safety codes.


o Project Management skills. Excellent organization and prioritization skills, with a demonstrated ability to bring tasks to successful completion on budget and within stipulated timelines.


o Strong knowledge of building system design, operations, and maintenance procedures and methods, materials, equipment and operating practices in HVAC and building maintenance repair.


o Good working experience of CMMS (maintenance management systems).


o Basic knowledge of Word (able to input text), good knowledge (intermediate level) of Excel (able to format spreadsheets and do simple formulas for budgeting purposes).


o Superior leadership, interpersonal and communication skills in order to mobilize, drive change, and build strong teams and formal links in the University community.


o Commitment to excellence in providing quality service to internal and external customers, including Concordia employees and external regulators.


o Availability to work extended shifts, including nights, weekends and holidays as necessary to meet event needs and in the case of emergencies.



Due to the volume of applications, only selected candidates will be contacted by our Talent Team.





Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English. Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required.

IMPORTANT: The language and computer skills of short-listed candidates will be tested.

Territorial Acknowledgement

Concordia University is located on unceded Indigenous lands. The Kanien'keha:ka Nation is recognized as the custodians of the lands and waters on which we gather today. Tiohtia:ke/Montreal is historically known as a gathering place for many First Nations. Today, it is home to a diverse population of Indigenous and other peoples. We respect the continued connections with the past, present and future in our ongoing relationships with Indigenous and other peoples within the Montreal community.

Employment Equity

Concordia University is strongly committed to employment equity within its community, and to recruiting a diverse faculty and staff. The University encourages applications from all qualified candidates, including women, members of visible minorities, Indigenous persons, members of sexual minorities, persons with disabilities, and others who may contribute to diversification; candidates are invited to self-identify in their applications. As part of your application, you will be asked to complete a diversity survey. This information is voluntary and any information collected for this purpose is confidential and cannot be accessed by search committees or human resources employees. Results will be aggregated and used to help Concordia achieve its goal to see all members of our community not only reflected, but welcomed, included and supported in their efforts to contribute to all areas of university life.

Accessibility

Concordia desires to increase diversity among its community members and we strive to make our recruitment processes as accessible as possible and provide accommodations as required for applicants. If you are contacted for an interview and anticipate needing accommodations during the process, please contact, in confidence, hr-employment@concordia.ca

Immigration Status

All qualified candidates are encouraged to apply; however, Canadian and Permanent Residents will be given priority. To comply with the Government of Canada's reporting requirements, the University is obliged to gather information about applicants' status as either Permanent Residents of Canada or Canadian citizens.