Reporting to the Director of Operations, the Community / Property Manager will be responsible for the operations of a portfolio of 200 plus units property located in Ottawa, ON. The Property Manager will be responsible for managing site conditions, developing tenant relationships and ensuring a high level of customer service to all stakeholders.
JOB RESPONSIBILITIES:
Overseeing Leasing of vacant apartments, parking spaces and storage facilities including preparation of any marketing materials and tenant showings
Provide high level of customer service to all tenants and manage relationships effectively
Prepare and serve all tenant notices and coordinate communications with tenants
Respond to and close out tenant work orders (including management of third-party service providers as necessary)
Respond to and resolve on-property emergencies
Organize tours or arrange property access for investors, third-party consultants and service providers
Ensure that the properties are operating in conformance to conditions set in place by financial institutions/lenders and municipal, provincial and federal legislation
Oversees and carries out physical inspections of common areas and suite inspections on regular basis
Oversees all site administration (preparing applications/leases, collections of rents and sales reports, etc.) while establishing and maintaining strong working relationships with tenants, may be responsible for attending tribunal hearings.
Prepare comprehensive monthly reporting for senior management team on all project and tenant matters
Process improvements - participate in process improvement initiatives
Maintain tenant ledgers and enter supplier invoices to the property management/accounting system
JOB REQUIREMENTS:
Bachelor's degree preferred
Minimum 4 years experience in property management
Ability to work on a small team in a fast paced environment
Effective skills in analyzing and interpreting needs of the tenants, leases and financial information
Must have knowledge on Fire and Life Safety, RTA and Property Standards
Strong communication and administration skills
Proficiency with Microsoft Excel, Word and PowerPoint
Must have a vehicle as travelling within the City may required
Evening and weekend on call as needed
Geographical knowledge of Ottawa area is an asset
Job Type: Full-time
Pay: Up to $85,000.00 per year
Benefits:
Dental care
Extended health care
Paid time off
Vision care
Experience:
property management: 3 years (preferred)
Work Location: In person
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