Job Description

How will you make an impact with BMC? BMC Networks is looking for a Project Implementation Engineer to join the Project team. You will have the opportunity to jump into a fast-paced, ever-changing environment and help our clients implement forward-thinking technology solutions. You will work with a team of IT professionals who, like you, are self-starters and problem-solvers with the ability to work under pressure and still find ways to laugh. You will gain exposure to emerging technologies and be tasked with challenging opportunities to implement them, thereby transforming our clients\' IT infrastructures. What will you do, day-to-day? You will work in our beautiful downtown Vancouver office 2 days per week (Mondays and Thursdays) and at home 3 day per week (if desired), with time on client sites as needed. However, you will work in the office 100% during your initial training. You will be a member of an award-winning managed IT services provider that provides technology solutions for professional services businesses, primarily law firms, across Canada. You will be working in downtown Vancouver and serving clients across Canada. As an experienced member of BMC\'s technical team, you will provide technical support and implementations services for clients, enabling them with Microsoft\'s fast-developing cloud technology to help them to be more productive and competitive. This will include:

• Managing full project life cycles, including communication, scheduling, and setting expectations with clients
• Serving as an escalation point for the Support team as needed
• Proactively collaborating with the Strategy and Support teams

What will you bring to the team?

• 5+ years of progressive IT experience, preferably in the managed service industry
• Basic understanding of project management practices
• Ability to prioritize and organize, handling multiple projects and deadlines
• Demonstrated sound judgment and decision-making skills
• IT skills related (but not limited) to:
• Windows Server, Windows 10, Microsoft Azure, and O365 administration and migration
• Microsoft Remote Desktop services
• VMware vSphere
• HP ProLiant Server hardware
• SonicWall
• LabTech or other RMM systems
• ConnectWise or other PSA systems
• Network appliances such as routers, switches, and firewalls

• Values aligned with ours:
• Fun - We take our work seriously, but not ourselves
• Integrity - We do what we say we will do
• Professionalism - We are the professional IT company for professional services firms
• Service - We exist to serve our clients and each other
• Unity - We are all equally responsible for our success

Who are you, really?

• Genuinely enthusiastic about helping people
• Patient when solving issues with end users of varying technical aptitudes
• Professional in the way you present yourself and communicate with others
• Eager to continually learn and grow
• Willing to take and share the credit for wins
• Solution-oriented, a problem-solver who possesses a "get it done" attitude while paying attention to detail along the way
• Comfortable in an environment where priorities and plans change rapidly but with intention
• Looking to have fun, laugh, and not take things seriously all of the time!

What is it like to work at BMC? You will be valued for the unique skills, experience, and personal qualities you bring to the team. We are committed to maintaining a healthy workplace culture that promotes trust, teamwork, and opportunities for growth. Some of the ways we put this commitment into action are:

• All-Hands meetings, where we share our wins and challenges, and we recognize our Core Values All-Stars
• BrewHaHa events, where we gather to celebrate the week\'s end with drinks and games
• Ninja of the Month and Samurai of the Year awards
• Regular team events, including scavenger hunts, hikes, bowling, and more
• Winter holiday party and summer BBQ for employees and family
• Recognition and appreciation of tenure, including anniversary celebrations, additional vacation time for employees with 5+ years\' service, and opportunities to mentor newer employees
• Comprehensive health benefits plan (upon completion of 3-month probationary period), including extended health, dental, and vision care, life insurance, short-and long-term disability leave, and an employee assistance program
• Additional BMC benefits, including a birthday lunch and gift, a health and wellness allowance, paid time off options, and profit sharing opportunities

If this sounds like the opportunity you\'re looking for and you\'re enthused to empower clients with IT services that will leverage the value of their services, click the "Apply For This Job" button. We can\'t wait to hear from you! Please note that only those who have been short-listed will be contacted for an interview; however, we thank all applicants for their interest! Job Type: Full-time Salary: $60,000.00-$75,000.00 per year