Job Description

About Us:



Clearway Rentals is a premier vehicle rental company specializing in providing top-notch transportation solutions to the dynamic and fast-paced movie industry. With a diverse fleet of vehicles, we cater to the public, accounts and the unique needs of film productions, ensuring seamless transportation for people, businesses and cast, crew.

: • As an Administrative Assistant for our Movie Industry Rentals division, you will play a crucial role in supporting the day-to-day operations and ensuring the smooth execution of vehicle rentals to the film and television industry.
• As a Rental Agent, you will assist the frontline day to day customers with rental needs of various kinds from personal use to business.
• The ideal candidate will possess exceptional organizational skills, as well as exceptional customer service ability, an attention to detail, and the ability to thrive in a fast-paced environment.

Responsibilities: Coordination and Scheduling: • Manage rental reservations, ensuring accurate production account information for the proper billing of all rental vehicles.
• Coordinate with the production rental team for all needed information to open and close all rental agreements.

Documentation and Record-Keeping: • Maintain detailed and organized records of rental agreements, contracts, and production details.
• Prepare and process necessary documentation for vehicle rentals, including insurance and billing information.

Communication: • Serve as the primary point of contact for production coordinators and accounting departments in relation to billing.
• Communicate effectively with internal teams to ensure seamless coordination of vehicle logistics.

Customer Service: • Provide excellent customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
• Proactively anticipate and address potential challenges in the rental process.
• Assist customers on the frontline by collecting of needed information for the rental agreement and the releasing of our vehicle.



Qualifications: • Previous administrative or coordination experience, preferably in the film or vehicle rental industry.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and other relevant software.
• Ability to adapt to changing priorities and work effectively under pressure.
• Strong personality that has no issues staying on task without direct oversight.
• Must enjoy working independently as well as in a team.
• "Go the extra mile attitude" - Care about people and have a desire to be part of a team who cares deeply about exceptional customer service.



Wage : $21-$23 to start, dependent on experience.

Benefits :• Great Health Plan: Prescriptions, Dental, Naturopath, RMT, Chiropractor, etc.
• Rental Vehicle Benefits: discounted rental rates for you and your family.
• Personal Vehicle Repairs: discounted automotive repair rates.
• RRSP matching contributions.



Confident Abilities: • Grade 12 Completion (or equivalent).
• Quick Learner: able to assimilate, to grasp and comprehend efficiently.
• Fluent in English: able to communicate well and be clearly understood.

We are specifically seeking individuals who genuinely wish to be considered.



This vacancy encompasses responsibilities of both an administrative assistant and a rental agent. Cross-training will be provided for both roles. The position requires availability from Monday to Saturday; we are closed Sundays.



We are experiencing an overwhelming influx of resumes through Indeed's Auto Respond feature, making it challenging to thoroughly assess and identify suitable candidates for the job. If you are genuinely interested in applying, please send your resume via email to •olsonj@clearwaybc.ca • for proper consideration.





About ClearwayBC:



Clearway is a family owned and operated company that has been in business since the 50's we have an amazing and unique culture that strives to empower our employees to become the best versions of themselves. We offer competitive wages and a comprehensive benefits package with lots of opportunity for growth within the company. For this position we are looking for a strong self-starter with a growth mindset who has strong organizational skills with experience in web design and data analytics.