Job Description

People and Culture Manager
KEY RESPONSIBILITIES Recruitment and Selection

• Manage and lead a collaborative recruiting and scheduling team that can meet the demands of a growing company
• Rewrite job descriptions as necessary; analyze compensation and monitor the performance evaluation program and suggest revisions as needed
• Implement new sourcing methods
• Coordinate with Branch Operations team to forecast future hiring needs
• Design, oversee, and implement advertising campaigns for recruiting
• Design and oversee systems to track the success of our various advertising programs
• Oversee and ensure that all employees are licensed according to the relevant statute
• Ensure that all new and existing security officers are uniformed and inventory levels are kept at appropriate levels
• Hire and manage the staff of the local HR department
• Ensure current and prospective employees are provided with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits
• Oversee the evaluation, classification, and ratings of job positions

Performance Management

• Define consistent data-driven metrics and goals for the People and Culture team
• Advise on complex human resources topics such as progressive discipline, investigations, terminations, performance management, workers\' compensation, and benefits.
• Collaborate with the leadership team to ensure successful implementation of HR Metrics is achieved according to individual departmental needs and goals
• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates
• Assist managers when necessary in providing disciplinary or motivational discussions
• Performs termination interviews in conjunction with the relevant manager and ensures all relevant paperwork is completed in a timely manner with payroll advised for processing
• Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, terminating employees, and administering disciplinary procedures

Learning, Development and Career Planning

• In close partnership with the senior leadership team, continue to strengthen a high-performance culture through effective organizational design, employee and leadership development and HR practices
• Analyzes training needs to enhance employee development
• Oversees and administers pre-assignment and in-service training programs

Employee Care and Retention

• Support employees and managers through all WorkSafe BC claims
• Effectively balance employee and company interests to manage risks and create a positive employee relations environment
• Ensure exit interviews are performed to determine the experience of departing employees and assembling the relevant data into monthly reports, with recommended changes in employee relations to the Director, People & Culture
• Administer compensation, benefits, and performance management systems
• Ensure the HR department serves as a link between management and employees by handling questions and helping resolve work-related problems
• Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, and employee relations
• Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization\'s personnel policies and practices
• Participate in the preparation of departmental budget process and follow the budget once approved

Company Brand and Culture

• Oversee the orientation process for all new employees by establishing a strong and informative orientation that fosters a positive attitude towards organizational objectives
• Design and implement new employee orientation program for administrative, office and managerial staff
• Oversee and administers the Employee Recognition programs
• Foster an open-door policy for all employees

Compliance and Legal

• Work in conjunction with the Director of People and Culture to review and investigate all Employment Standards and Human Rights claims and represent the company\xe2\x80\x99s interests in all claim processes
• Liaise and assist as needed any Employment lawyers acting on behalf of the company
• Proactively identify changes to legislation affecting human resources functions and ensures policies, procedures, and reporting are up to date and compliant with all governing bodies in the province
• Ensure company policies are communicated, applied, and enforced. This can include advising managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes
• Oversee active and historical human resources employee files by ensuring all relevant employee documentation is accounted for, updated and filed in each employee personnel file
• Oversees all statutory requirements are met. This includes licensing, training, WCB, Human Rights, and Employment Standards
• Analyzes and modifies industry compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements

KNOWLEDGE, SKILLS & ABILITIES: Education and Experience

• Undergraduate degree in Human Resources and/or an undergraduate degree with a post-graduate degree/diploma or certificate in Human Resources
• CPHR designation is an asset
• A minimum of 5 years progressive HR Generalist experience in a variety of human resources functional areas with preference for experience in job/organizational design, job evaluation and compensation
• Minimum of 3 years managerial experience with a demonstrated history of progressive management responsibilities
• Experience sourcing candidates using social media (i.e. LinkedIn\xc2\xae)
• Experience with use of an Applicant Tracking System

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we\'re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! With dual reporting to Director, People & Culture and Branch Manager, P&C Manager is responsible for supporting operational management to meet company goals and objectives and play an integral role in driving our award-winning company culture. They will oversee full-cycle recruitment at levels to lead, mentor and train a customer centric employee base that strives to go above and beyond in service delivery. They will also oversee a team of administrative staff who will support segments of these functions. They will be directly responsible for the overall administration, coordination, and evaluation of all P&C functions for Paladin on Vancouver Island.
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.