As a Payroll Supervisor, your focus will be to oversee the daily processing of payroll to ensure accuracy and compliance in accordance with local laws and regulations while providing support to the payroll team delivering excellent customer service. This hybrid role reports into our Payroll Manager, Canada and is based out of our Toronto Support Office.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Payroll Execution:
Oversee the accurate and timely processing of bi-weekly payroll for a large, multi-province employee population using Payroll and HRIS systems
Regulatory Compliance:
Ensure all wages, deductions, garnishments, and taxes are processed in accordance with federal, provincial, and local laws
Data Accuracy:
Conduct regular audits and reconciliations to validate payroll data integrity and identify discrepancies before processing
Team Coordination:
Provide guidance and task delegation to Payroll Team, ensuring clarity, accountability, and high-quality outcomes
People Leadership:
Foster an inclusive, feedback-driven team culture by modeling H&M values and supporting professional development
Colleague Support:
Act as a key point of contact for payroll-related questions, delivering timely and respectful responses to employees across the organization
Issue Resolution:
Collaborate with the Payroll Manager to address escalations, resolve complex issues, and respond to internal/external audit inquiries
Controls Enhancement:
Recommend and implement internal control improvements based on audit findings, business needs, or process & system changes
Reporting & Insights:
Produce, analyze, and interpret payroll reports to inform business decisions and meet compliance requirements, while maintaining confidentiality including partnership with other key stakeholders
Process Optimization:
Lead efforts to streamline payroll workflows and enhance efficiency through improved procedures or new system functionalities
Technology Enablement:
Lead payroll-related system enhancements by gathering stakeholder requirements, partnering with tech teams & key stakeholders to test and implement updates, and ensuring solutions meet operational needs and drive user adoption
Status Communication:
Keep the Payroll Manager informed of payroll cycle progress, team workload, and any identified risks or opportunities
Professional Conduct:
Uphold the highest standards of discretion, integrity, and professionalism in all payroll communications and data handling
Qualifications
WHO YOU ARE
We are looking for people with...
5+ years of Payroll experience
3+ years of experience in a supervisory or team lead role
Experienced in Project Management
PCP Certification (Payroll Compliance Practitioner) preferred
Bilingual English & French Canadian preferred
Previous experience with Dayforce HCM and SAP systems, or other similar time keeping system required
Previous experience at large, fast pace, complex organizations (employee population 4000+) preferred
Ensures that payroll team provides excellent customer service according to H&M standards
Ability to lead, motivate and develop a team
Must be able to effectively collaborate and partner with internal and external teams
Ability to think and work strategically; able to plan ahead and foresee opportunities
Excellent organizational skills, time management, prioritizing, and able to work with deadlines
Customer centric mindset, employee-focused approach to payroll administration
And people who are...
Proficient in Microsoft Office, Excel and ability to adapt to Company specific systems
Able to communicate verbally and in writing effectively throughout all levels of the company with discretion
Inclusive, positive, open to feedback, willing to multitask and learn on the job
Additional Information
Global Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process.
Company Description
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.