Job Description

Don't skip a beat, apply to JAM Industries!



JAM, making the world sound better, one brand at a time! Do these words sound like music to your ears?



Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!

What we are looking for:

We're looking for an experienced Payroll Supervisor to support and lead day-to-day payroll operations across Canada and the U.S. This role will supervise payroll processors, manage outsourced partnerships, and help ensure compliant, accurate, and efficient payroll delivery. Reporting to VP Finance you will be a critical resource in system Dayforce optimization and team guidance.

What you will do

Supervise payroll processing for Canadian and U.S. employees, ensuring accuracy, timeliness, and compliance Act as Dayforce SME, optimizing usage and supporting system reporting and audits Guide, support, and mentor payroll specialists and/or outsourced processors Oversee data integrity, earnings, deductions, vacation balances, and time tracking Coordinate year-end activities (T4, RL-1, W-2, etc.) and audit preparation Support compliance with federal, provincial, and state payroll legislation Collaborate with HR and Finance to ensure proper alignment with GL and HRIS data Maintain employee confidentiality and promote payroll process integrity Assist with resolution of tax filing discrepancies and payroll account maintenance Stay current with evolving payroll legislation and contribute to continuous improvement Prepare payroll-related communications and provide exceptional internal service

What You Bring

5+ years of payroll experience, with at least 2 years in a supervisory or lead role In-depth experience with both Canadian and U.S. payroll (Ceridian Dayforce required) Knowledge of year-end reporting requirements (T4, RL-1, W-2, etc.) Strong analytical, organizational, and problem-solving skills Excellent communication skills and a customer-service mindset Payroll certification (PCP/FCP or CPP) preferred Bachelor's degree in business, accounting, or HR-related field preferred Bilingual in French and English (English required to support our U.S. operations)

Ready to join our team? Here is why we are one big, happy JAMily...

Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability. Wellness Incentive Program and an Employee Assistance Program. RRSP matching program. Work-life balance is key: Flextime, summer hours, paid vacation, personal time off. We value work life balance and offer a casual and fun environment. Lively social calendar...there's always something for everyone! Generous employee discount on all our cool gear. On-going learning opportunities. Not to mention the opportunity to work in a highly talented, winning team!

Safety Statement:

We are committed to providing a safe and healthy work environment. All candidates should expect adherence to workplace safety protocols, including compliance with local health and safety regulations and internal safety standards.

Diversity Statement:

We value diversity and inclusion, striving to create a culture where everyone feels included and celebrated. We are committed to flexible working arrangements to meet the diverse needs of our team members and stakeholders. Join us in shaping the future of DCC Technology and drive forward initiatives that make a real difference.



Come JAM with us... we not only work hard but play just as hard. Want to take your career to the next level? Click here to view all our current openings! Apply Online!



While we appreciate your interest, please note that only qualified candidates will be contacted.