Patient Experience Coordinator / Receptionist - Front Desk (Full-Time or Part-Time)
Maple Health Care & Rehab is a busy, multi-disciplinary health care clinic proudly serving the Vaughan community for over 35 years - since 1989. Our large, modern 4,200 sq. ft. facility offers Physiotherapy, Chiropractic, Massage Therapy, Acupuncture, Chiropody, Orthotics, and Shockwave Therapy.
We are currently looking for a full-time Patient Experience Coordinator / Receptionist to join our friendly Front Desk team.
Key Responsibilities:
Provideexcellent customer service to patients in person, over the phone, and by email
Answer busy multi-line phones, emails, and manage appointment scheduling
Check patients in and out, process payments, and handle insurance information
Support the administrative team and healthcare providers in daily clinic operations
Maintain a clean, professional, and welcoming clinic environment
Qualifications:
University or college degree (required)
Strong customer service, communication, and organizational skills
Ability to multitask and work efficiently in a fast-paced healthcare setting
Previous experience in health care, clinic receptionist, or customer service role is an asset, but not required
Energetic, positive, and reliable team player
What We Offer:
Paid training -- learn and grow with us!
Work in a well-established, reputable healthcare clinic that's been part of the Vaughan community for over 35 years
Supportive, team-oriented work environment
If you are passionate about patient care and want to be part of a dynamic healthcare team, apply today!