Patient Experience Coordinator

Calgary, AB, CA, Canada

Job Description

Are you someone that cares about others? Want to further your career? Looking for a team that challenges and supports you to becoming better?



Interactive Health Physiotherapy offers a mix of physiotherapy, chiropractic, massage therapy, acupuncture, shockwave, IMS, rehab exercises and more to best serve the Northwest Calgary community. We are looking for a passionate individual to join our dynamic team today!



We offer you:

1. Full-Time & Part-Time Hours

2. Competitive starting hourly compensation ($16-$18/hr)

3. Career courses that help you build your skillset ($$$)

4. Paid onboarding and training ($)

5. Paid time off ($) for self-care, family, friends, travel

6. Company-sponsored team dinners and outings ($)

7. Other Perks (see below)

8. Opportunity to be a part of a great and growing team!

Contact me if you have the same CORE VALUES:



--> PROVIDE THE BEST EXPERIENCE FOR EVERY PATIENT --> STRIVING TO MEET GOALS IN DAILY LIFE --> CREATE A STRONG & POSITIVE WORK CULTURE
What will be asked of you:

Commit to your onboarding so you can get up to speed much quicker You want metrics on how you are doing and what areas of the role you need help with We will train you on how to offer a great patient experience on the phone You can learn software that helps us run the clinic, schedule patients, invoice, collect payments, etc Love to help people in fast-paced environments

Preferred but NOT required:



Bachelor's Degree or working towards a degree in related field Previous experience with Jane EMR Ability to work in a fast paced environment Ability to problem solve Ability to dissolve conflict Prior work in customer service Inbound or outbound phone experience Prior work in a healthcare setting e.g. medical office Familiarity with physiotherapy, massage, chiro, acupuncture Familiarity with Blue cross, Medavie, Telus Portal, Provider connect, Nexgenrxbilling Proficient in use of computers and other office equipment Learning new software and data entry Knowledge of general office procedures

Start Date: Immediate



Work Remotely

No
Job Types: Permanent, Part-time, Full-time

Part-time hours: 18-20 per week

Pay: $16.00-$18.00 per hour

Benefits:

On-site parking Paid time off
Schedule:

Day shift Evening shift Monday to Friday
Application question(s):

Do you have a Bachelor's Degree?
Work Location: In person

Job Type: Full-time

Pay: $16.00-$18.00 per hour

Additional pay:

Bonus pay
Schedule:

Monday to Friday Weekends as needed
Work Location: In person

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Job Detail

  • Job Id
    JD2376318
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Calgary, AB, CA, Canada
  • Education
    Not mentioned