Job Description

Job Summary

Mission Services of London is a non-profit social service agency dedicated to serving residents of London and Middlesex County with compassion and dignity. Quintin Warner House, of Mission Services of London, has an opening for a Full-Time Night Staff Position. This position will report to the Program Supervisor.

Duties and Responsibilities:

To offer ongoing care and support of the men within the QWH program with the following responsibilities:

Provide administrative support where needed including data entry, filing, photo-copying. Respond to resident/client needs by providing direct assistance and support. Provide timely, concise and accurate documentation of resident/client centered activities in accordance with required information. Build positive relationships with residents/ clients by supporting the ongoing needs of residents through crisis intervention, listening and support in accordance with MSL guidelines and values. Supervise and offer support during evening and morning chores. Provide supervision in all resident occupied areas at QWH, ensuring compliance to House Rules and documenting any interventions required. Conduct routine security rounds, ensuring a safe and healthy and secure living and working environment. Evacuate building, identify source and call appropriate authorities in the event of a fire or emergency. Receive donations and ensure delivery to appropriate area. Food inventory, product ordering. Cleaning, meal preparation, minor maintenance. Responding to crisis phone calls. Health and safety checks. Distribution of medications.

Qualifications:

Graduate of Secondary School; Community College preferred. Knowledge of WHMIS, First Aid, CPI and Microsoft Office (Word, Excel). 1-2 years experience working within a social service agency with some knowledge of Addiction issues. Ability to deal pleasantly and effectively with a wide range of people of different ages and cultures. Proactive crisis intervention and problem solving skills with the ability to respond to crisis situations in a calm, professional manner making timely decisions regarding reaching out for help from police, fire, ambulance, etc. Organizational skills with ability to handle multiple demands simultaneously. Good listening and interpersonal skills. Physically fit, as some lifting may be required. Ability to work both independently and as a member of a team. Act in accordance and harmony with MSL Mission, Vision and Values. Knowledge of French would be an asset.
Interested applicants may submit their resume and cover letter by August 18, 2025, to:

Rita Lepore - QWH Program Supervisor

Email: rlepore@missionservices.ca

Job Type: Full-time

Pay: From $20.89 per hour

Benefits:

Company events Dental care Employee assistance program Extended health care On-site parking Paid time off Vision care
Education:

Secondary School (preferred)
Experience:

Customer service: 1 year (preferred)
Work Location: In person

Application deadline: 2025-08-18