PLEASE READ THE JOB DESCRIPTION THOROUGHLY TO ENSURE YOUR CANDIDACY. A COVER LETTER IS REQUIRED & WE WILL NOT CONSIDER THE APPLICANT IF ONE IS NOT PROVIDED.
A boutique, high-end, growing facial plastic and reconstructive surgery practice in Guelph, ON is seeking a receptionist with at least 2 years of administrative experience to join our team as a medical receptionist.
Practice is owned and operated by a double board-certified facial plastic surgeon
Practice specializes in cosmetic facial plastic surgery and non-surgical facial cosmetic procedures, including neuromodulators, dermal fillers, advanced laser and RF devices, skin care services, and more.
Practice is rapidly growing with a stunning 5,000 sq. foot facility
In this role, the Medical Receptionist will work directly under the Clinic Manager and act as a receptionist within our team. This position deals with the public and an aesthetic surgery clientele; therefore, the winning candidate will:
Have a professional appearance and behave in a courteous and pleasant manner
Provide high quality secretarial services to patients, Dr. Brace, and consulting physicians in a caring and supportive manner and maintain confidentiality of all information.
Be a positive reinforcement in the clinic and contribute to the rapid growth by assisting not only our patients but also our team of patient care coordinators in their efforts to maximize patient satisfaction and clinic flow.
The Medical Receptionist will be responsible for the following duties (including, but not limited to):
Clinical
Punctual arrival to clinic with telephone calls answered between 9:00AM and 5:00PM with hour lunch break.
Greet patients
Accept and direct mail/deliveries
Provide information to patients (e.g. office hours, non-OHIP covered services)
Input and verify patient information into electronic charting system
Escort patients to exam rooms
Assist with sterilization of instruments and room turnover when needed (training provided)
Secretarial
Professional operation of the telephone (answer phone inquiries and relay phone calls to team members in a timely manner)
Type/mail/fax letters
Provide clerical/secretarial support
Handle invoices/payments for patients
Process payments using the Point of Sale or cash
Uploads scanned patient documents and photos into chart
Additional duties as assigned
Scheduling
Schedule appointments for patients
Arrange audiology appointments when needed
Office Maintenance
Take weekly stock inventory of office and medical supplies and re-order supplies accordingly after communication needs with Clinic Manager
Keep waiting area and exam rooms neat and tidy
Maintain office equipment and dispatch service calls as necessary
Information Management
Maintain office filing systems (set-up, filing, storage, organizing, trouble shooting) and ensure all documents are filed in a timely manner
Provide patients with information/instruction sheets as needed
The winning candidate will receive one-on-one training with our Clinic Manager and will act as an independent extension of our Clinic Manager within our greater team environment.
Job Requirements:
2+ years of administrative experience
Outstanding verbal and written communication skills
Proficient in Microsoft office
Efficient typing speed
Willingness to utilize existing skills and talent, while simultaneously learning and executing new techniques and ideas
Knowledge of the cosmetic industry in terms of devices, procedures, and products on the market a plus
Professionalism in dress and presentation, honesty, excellent work ethic and positive attitude a MUST
Great sense of humour
Excellent time management
Proficient computer and EMR skills
Ability and confidence to work independently
Team player who is willing to go above and beyond doing whatever it takes to help the team, the practice, the patients, and the providers succeed
Pay Structure, Perks and Benefits
Annual pay for year one is based on a full time start in the Fall of 2025. Anticipated base range is $20-25/hour (depending on selected candidate's experience and other factors).
Paid vacation
Extended health care
Positive work environment working alongside the surgeon and team
Opportunity to grow by working with a successful practice committed to the success and personal growth of every employee
Onsite parking
Paid travel expenses for continuing education/conferences
//
Full- time - 40 hours per week ( Monday to Friday)
Salary: $20-$25/hr
Ability to commute/relocate:
Guelph, ON: reliably commute or plan to relocate before starting work (required)
Experience:
Administration: 2 years (preferred)
License/Certification:
Cover Letter Required
Secondary education
Medical secretary diploma an asset
Job Type: Full-time
Pay: $20.00-$25.00 per hour
Benefits:
Dental care
Extended health care
On-site parking
Paid time off
Application question(s):
MANDATORY: Please submit a cover letter along with your resume.
Education:
Secondary School (required)
Experience:
EMR : 1 year (required)
Administrative: 2 years (required)
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.