Job Description

Overview

We are seeking a dedicated and organized Medical Receptionist to join our healthcare team in Fort McMurray. The ideal candidate will be responsible for managing the front desk operations, providing exceptional patient service, and ensuring the smooth flow of administrative tasks within the medical office. This role requires a strong understanding of medical terminology, excellent communication skills, and proficiency in various electronic health record systems. This is an excellent opportunity for someone who enjoys working with people and wants to be part of a supportive healthcare team while being the welcoming face of our practice, ensuring patients and families feel comfortable from the moment they walk through our doors.

Duties

Greet patients and visitors warmly, ensuring a positive first impression of the clinic Manage patient scheduling, including appointments, follow-ups, and cancellations using EMR systems such as Accuro, Medeo, EPIC (Connect Care) and JaneApp Answer multi-line phone systems with professionalism and courtesy Verify patient insurance information and handle medical billing and collections efficiently while maintaining patient confidentiality Maintain accurate medical records in compliance with HIPAA regulations and ensure proper documentation review Perform clerical duties including filing, typing, and other administrative tasks as needed Provide administrative support to medical staff as needed, ensuring effective communication between patients and healthcare providers Handle inquiries regarding medical services and provide information about clinic policies and procedures Coordinate with healthcare staff to ensure smooth patient flow Manage office supplies and maintain a clean, organized reception area Open or close the clinic daily - position includes key holder responsibilities

Requirements

Previous experience as a Medical Receptionist or in a similar role within a medical or dental office is preferred Familiarity with EHR systems such as Accuro, Medeo, EPIC (Connect Care) and JaneApp, or similar platforms is highly desirable Knowledge of medical terminology Strong computer skills with proficiency in Microsoft Office applications Self-motivated with initiative to independently research and fill knowledge gaps as needed Excellent phone etiquette and customer service skills to effectively communicate with patients and staff Ability to manage multiple tasks efficiently while maintaining attention to detail in a fast-paced medical environment Strong organizational skills with prior experience in office management or administrative support preferred Professional appearance and demeanor Demonstrates reliability and punctuality with consistent attendance Clear criminal record check within the last 6 months

What We Offer

Competitive hourly wage based on experience Supportive team environment Opportunity for professional growth within an expanding practice Flexible scheduling options (morning or afternoon shifts available) Potential for full-time hours as practice grows Employee discounts on wellness treatments, aesthetic services, and retail products Join our team as we strive to provide exceptional care to our patients while fostering a supportive work environment for our staff!

To Apply

Please submit your resume and a brief cover letter explaining why you're interested in this position and what makes you a suitable candidate. We are looking to fill this position quickly.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Type: Part-time

Pay: $22.00-$27.00 per hour

Expected hours: 21 per week

Benefits:

Casual dress On-site parking Store discount
Experience:

Medical office: 1 year (required)
Location:

Fort McMurray, AB (required)
Work Location: In person

Expected start date: 2025-09-01