Job Description

Are you ready to elevate your career and make a meaningful impact on patients' lives?

Windsor Oral Surgery

is looking for a

Medical Office Assistant/Dental Administrator

to join our dynamic and collaborative team of healthcare professionals.

At Windsor Oral Surgery, we provide advanced surgical care including extractions, dental implants, biopsies, and jaw surgery. We offer a competitive compensation package, ongoing opportunities for professional growth, and a supportive team environment committed to excellence in patient care.

In this multifaceted role, you will coordinate treatment plans and guide patients through both their clinical and financial journeys, directly contributing to an exceptional patient experience.

Duties and Responsibilities

Check patients in and create, update, and maintain accurate medical records Optimize patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone Perform accurate data entry, appointment scheduling, follow-ups, and the creation of health documents Explain technical and medical information to patients and provide pre/post op instructions prescribed by the oral surgeon Keep patient appointments on schedule by notifying nurses and oral surgeon of arrival, reviewing the schedule, and updating individuals of service delays Collaborate with oral surgeon to develop treatment plans. Record treatment plan and coordinate with dental assistants to ensure lab parts and materials are present for scheduled appointments Answer patient questions and inquiries while monitoring the reception area Protect patient rights by maintaining the confidentiality of personal and financial information Process dental billing information, receive payment, manage accounts receivable, prepare and send financial information, keep financial records, and complete insurance forms

Knowledge, Skills, and Abilities

Outstanding organizational skills and exceptional attention to detail Strong verbal and written communication skills Excellent problem solving and critical thinking skills Patient and compassionate personality with strong work ethic and leadership skills Proficiency in Microsoft Office Suite of Products Proficiency in typography and computers Ability and willingness to engage in continued education and/or training provided by employer

Qualifications and Experience

Diploma in Medical Office Administration, or related field Minimum of 2 years' experience as a medical or dental receptionist or in a similar role Knowledge of the ClearDent software is considered an asset Dental assisting experience is an asset Familiarity with dental terminology and procedures is an asset Experience working at surgical dental practice is considered an asset
We appreciate all applicants for their interest; however, only those selected for an interview will be contacted. If you are contacted for an interview, please let us know if you require any accommodations.

Job Type: Full-time

Pay: $22.00-$28.00 per hour

Benefits:

Company events Dental care Extended health care Life insurance On-site parking Vision care
Experience:

Medical/Dental Receptionist: 2 years (required) Cleardent: 1 year (preferred) Surgical Dental Practice: 1 year (preferred)
Licence/Certification:

Medical Office Admin Diploma (preferred)
Work Location: In person