Job Description

Yorkdale Medical is seeking a

detail-oriented, organized, and experienced Medical Office Administrator

to join our team. This role is essential to the smooth operation of our office, managing administrative tasks, assisting patients, and ensuring accurate record-keeping. The ideal candidate will have a strong understanding of medical terminology and prior experience with electronic medical records (EMR) systems.

Key Responsibilities:

Greet and check-in patients, verify OHIP information, and provide assistance as needed Schedule and manage patient appointments, ensuring efficient patient flow and minimal wait times Answer and triage emails and phone calls, handle inquiries, and provide office procedure information Coordinate appointments between patients, physicians, and other healthcare providers Maintain and update electronic medical records (EMR), ensuring accuracy and compliance with privacy regulations Assist with insurance verification and patient registration Prepare and organize patient charts for upcoming appointments Collaborate with dental office staff to ensure seamless communication and patient care Perform general administrative duties such as filing, faxing, and data entry Collect payment for uninsured services as needed Provide shift coverage and assist team members when required Maintain professionalism and empathy when interacting with colleagues and patients

Qualifications:

Previous experience in a medical or dental office setting is preferred Strong knowledge of medical terminology is essential Proficiency with electronic medical records (EMR) systems, particularly OSCAR, is highly preferred Completion of a medical office assistance program or equivalent education is desirable Excellent organizational skills and attention to detail are critical Ability to work effectively in a collaborative team environment while providing excellent customer service

Requirements:

Experience:

2+ years in a medical office setting (required)

EMR Experience:

1+ year with OSCAR EMR (preferred)

Location:

Must be able to reliably commute or plan to relocate to Richmond Hill, ON before starting work
If you are a self-motivated professional looking for a rewarding career in healthcare administration, we encourage you to apply!

Job Type: Full-time

Pay: From $19.00 per hour

Ability to commute/relocate:

Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)
Experience:

OSCAR EMR: 1 year (preferred) Medical office: 2 years (required)
Work Location: In person