Job Description

Job Summary:

Our busy family practice is looking for a reliable and compassionate Medical Office Administrator & Phlebotomist to join our team. This hybrid position combines front desk administrative responsibilities with back office clinical duties, including phlebotomy and administering injections. The ideal candidate is patient-focused, organized, and capable of working in a fast-paced, family-centered environment.

Key Responsibilities:

Administrative Duties:

Greet and check in patients in a professional and welcoming manner Answer phones, manage appointments, and confirm upcoming visits Validate OHIP cards and ensure accurate patient registration Maintain accurate and timely patient records using Oscar EMR Coordinate referrals and ensure proper documentation is sent and received Assist with billing for uninsured services as needed Uphold PHIPA (Personal Health Information Protection Act) and clinic confidentiality standards Check basic patient vitals, including blood pressure, height, and weight during intake
Clinical / Phlebotomy Duties:

Perform venipuncture blood draws for patients of all ages Label and process specimens according to lab protocols Prepare samples for courier pickup or in-house testing Administer intramuscular (IM) injections as directed by healthcare providers Maintain cleanliness and infection control standards in the clinical and phlebotomy areas Monitor and restock medical supplies Support physicians during routine exams and minor procedures

Qualifications:

High school diploma or equivalent Certified Phlebotomy Technician (CPT) required Venipuncture experience Experience administering IM injections preferred Previous experience in a family medicine or general practice clinic is an asset Proficiency in Oscar EMR strongly preferred Excellent communication, multitasking, and organizational skills Friendly, professional, and team-oriented attitude

Work Schedule:

Part Time and Full Time Position Available

To Apply:

Please send your resume and a short cover letter

Job Types: Full-time, Part-time, Permanent

Pay: $18.00-$21.00 per hour

Expected hours: 16 - 38 per week

Experience:

Medical office: 1 year (preferred) Phlebotomy: 1 year (required)
Language:

English (preferred)
Work Location: In person