Job Description

At Harvest Tides Family Practice, we are committed to delivering versatile, comprehensive, and patient-centered care that supports the health and well-being of individuals and families at every stage of life.

Our diverse team of primary health care providers include six family physicians, an internal medicine doctor, a nurse practitioner, registered nurses, licensed practical nurses, and allied health professionals such as a social worker, occupational therapist, and dietitian--work in collaboration to ensure every patient receives holistic, personalized care.

Guided by the core values of versatility, health, and collaboration, we strive to build a supportive, inclusive environment that empowers both our patients and our healthcare team.

Position Title: Medical Office Administrator (MOA)

Qualifications:

Graduate from a recognized office/business administration program is an asset. A combination of related experience and/or education will also be considered.

Minimum of two (2) years of recent related experience providing clerical support in a health care setting is required. Experience with patient books is also an asset.

Proficiency with Microsoft (word, excel, etc.), computers (data entry and keyboarding) is required. Previous experience with Med Access is an asset.

Excellent organization, communication (oral and written), and interpersonal skills is a must.

Time management skills with the ability to prioritize tasks and accurately handle multiple priorities at once.

Ability to work independently as well as part of a collaborative team and seek guidance as necessary.

Demonstrated compassionate care, dependability, reliability and flexibility is required.

Demonstrated interest in ongoing professional development.

Position Description:

As a Medical Office Administrator (MOA) you will be required to perform the following duties in a professional manner while maintaining the highest level of confidentiality:

Warmly greet, welcome and check in patients of all primary care providers within Harvest Tides Family Practice.

Accompany patients to open exam rooms as deemed appropriate and assist patients with clinic navigation.

Monitor exam rooms for supplies and restock as necessary.

Assist providers with medical procedures by preparing trays, slides and or vesicles for specimen samples.

Monitor EMR for clinic flow and update patient status

Update and maintain patient health records while maintaining highest level of confidentiality.

Schedule and coordinate appointments while maintain providers schedules and make changes as necessary.

Process insurance claims and private billings in compliance with legal requirements.

Use EMR to support all transactions and documentation; process invoices and send account statements to patients.

Answer patient queries while maintaining quality, patient and family centered service.

Answer multi-line phone system and direct calls accordingly.

Adapt to change with clinic operations to continuously learn and strive for improved patient care.

Follow clinical guidelines as established by Public Health and Nova Scotia Health.

Report directly to Harvest Tides Office Manager.

If you are interested in this position, please send your Cover Letter and Resume directly to Christina Cotter, Office Manager, Harvest Tides Family Practice via email at manager@harvesttides.ca

Job Types: Full-time, Permanent

Pay: $20.00-$23.50 per hour

Expected hours: 35 per week

Benefits:

Casual dress Flexible schedule On-site parking Paid time off
Work Location: In person