Job Description

JOB DESCRIPTION:

Durham Bone and Joint Specialists (DBJS) is committed to delivering orthopedic care, within a system that provides accessibility and quality, in managing acute and chronic musculoskeletal related illnesses. Established in 2019, our team currently includes 8 orthopedic surgeons and 6 Advanced Practice Providers, who work within a collaborative multidisciplinary environment to meet the growing needs of Durham region patients.

We are looking for a Medical Office Admin to join our Booking Office team.

The successful candidate will work within a large group of administrative staff, supporting the coordination of assessment appointments and organizing the clinic schedule for multiple providers.

DUTIES AND RESPONSIBILITIES:

The MOA will support the following deliverables:

- Scheduling and communicating appointment details to patients

- Supporting arrangement of required diagnostic imaging

- Responding to inquiries by email, phone and fax

- Prioritizing multiple tasks and deadlines as assigned

QUALIFICATIONS:

- Experience working with Accuro EMR (required)

- Experience in a high-volume customer service position

- Post-secondary degree or diploma in Office Administration or recognized equivalent

- Excellent interpersonal, oral and written communications skills for reporting information to patients and staff

- Superior customer service with ability to understand and meet patient and Physician needs

- Demonstrate ability to take initiative and act independently using sound judgment as well as accepting direction

Job Type: Full-time

Application question(s):

How many years of experience do you have with Accuro EMR? Are you available to work on weekends? Do you have experience in managing a medical practice? Please share in detail the tasks you were individually responsible for.
Work Location: In person