The Canada Infrastructure Bank (CIB) is an impact investor, working in partnership with governments, Indigenous communities and the private sector to invest $35 billion in infrastructure that benefits Canadians.
By attracting and leveraging private sector and institutional investment in revenue-generating infrastructure projects in the public interest, we are building a portfolio of investments in key sectors including transit, clean power, green infrastructure, trade & transportation and broadband that will support action on climate change, foster economic growth, connect Canadians and contribute to the sustainability of infrastructure in Canada. The Manager, Internal Communications, is responsible for the strategic direction, oversight, and programming of the organizational internal communications offering at the CIB, with a view to the engagement and motivation of staff across all levels. Reporting to the Senior Manager, Corporate Communications, this position is responsible for providing communications expertise, planning and strategic counsel for a variety of internal communications activities and organizational projects to best support and engage employees. This includes applying best practices and anticipating and advising on internal communications deliverables that drive employee engagement in a fluid environment. Working with internal stakeholders across the CIB, this individual is expected to generate and manage numerous interrelated and concurrent internal campaigns for a variety of organizational issues. Your responsibilities include

• Annually assess and plan the internal communications objectives and program for the organization, proactively considering the unique needs of the executive and senior leadership teams, and any challenges and barriers to staff engagement, and aligning to organizational priorities.
• Develop integrated communications plans and produce employee and manager support materials to increase awareness of major multi-year enterprise-wide initiatives in cooperation with management in Communications and other stakeholders.
• Deliver an exemplary internal communications program featuring regular, timely informative updates, balancing high-level strategic initiatives with ongoing operational developments, particularly HR-related communications.
• Manage and implement internal communications projects and activities that fully engage staff, Executive and Senior Leadership teams in the change management process.
• Define the tone and voice of all internal communications and those externally facing channels that attract current and future employees such as LinkedIn, ensuring timely, consistent messaging across all internal channels, such that internal messaging reflects and enhances external communications. Where necessary, persuade and negotiate with internal partners to reach consensus on the most appropriate messaging and tone.
• Anticipate and provide strategic advice on complex and novel organization-wide employee communications during periods of change and where there are confidential sensitivities and internal risk to engagement (e.g., organizational structure changes, hybrid workforce expectations).
• Develop and implement a program to ensure employees are well informed on external communications initiatives, media activity and major website developments.
• Maintain a particular focus on supporting HR and various sub committees (such as health and safety and diversity and inclusion) in their internal and external positioning and communications activities, particularly large-scale, complex multi-year projects directly affecting employees\xe2\x80\x99 workplace experience.
• Set benchmarks for program effectiveness and develop effective channels for accessing employee feedback on a regular basis.
• Champion and embed the firm\xe2\x80\x99s employee value proposition, culture, values, and diversity and inclusion philosophy and practice.
• Ad hoc responsibilities consistent with a growing and evolving function.

The ideal profile

• A strategic mindset focused on delivering outcomes that drive business objectives through an effective internal communications program.
• Ten or more years of corporate communications experience with significant experience leading an internal communications program, including proven ability to apply change management principles in communications approach and to advise C-suite and senior executives on best practice.
• Superior writing skills (research, writing, editing, and proofreading) across a range of communications vehicles.
• Experience leading web-based and other digital communication programs through enterprise solutions in large organizations (i.e., intranet, videos, podcasts, etc.).
• Exceptional organization and project management and a strong commitment to delivering excellence individually and at the team level.
• Strong business acumen, executive presence, and leadership skills.
• Effective ability to interact with others in ways that respect diverse backgrounds, experience, and styles
• Experience in either the financial services, government, or crown corporations considered an asset.
• Bilingualism in English and French considered a strong asset.

To apply for this position, please email your resume to careers@cib-bic.ca with the Subject Line: Manager, Internal Communications. We thank you for your interest. Only those selected for further screening or an interview will be contacted. Don\xe2\x80\x99t forget to follow us on LinkedIn and on Twitter @cib_en or @bic_fra. At the CIB, we are committed to providing an inclusive, equitable, and respectful work environment for its employees, where diversity is valued. We are committed to creating an inclusive environment to which our employees can bring a range of knowledge, ideas, and approaches so that they can perform at their highest level. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs. For more information on our company, visit www.cib-bic.ca.