Job Description

Location:

The Physio Space & Integrative Wellness Centre

Position Type:

Full Time Lead Receptionist

Hours:

Full Time-

IMMEDIATE START DATE

Job Overview

The Physio Space is seeking a warm, organized, and professional

Full Time Receptionist

to join our growing team. This role is essential to the smooth daily operation of our clinic and to creating a welcoming, supportive experience for our clients.

The ideal candidate is friendly, detail-oriented, and comfortable working in a busy healthcare environment. You will be the first point of contact for our clients and play a key role in front-desk operations, scheduling, and administrative support.

This position is perfect for someone who enjoys working with people, thrives in an organized setting, and values professionalism and teamwork.

Key Responsibilities

Front Desk & Client Experience

Greet clients and visitors in a friendly, professional, and welcoming manner Answer phones promptly and courteously, directing calls and responding to inquiries Manage client check-in and check-out processes Support a calm, organized, and positive clinic environment

Scheduling & Administrative Support

Manage appointment scheduling, confirmations, and basic changes using clinic software Maintain accurate electronic and paper filing systems Assist with basic administrative tasks as needed to support clinic operations Support insurance-related processes (e.g., receipts, basic verification) when applicable Keep schedules organized and flowing for our more than 14 allied health care practitioners.

Clinic Operations

Maintain clinic cleanliness and organization at all times Complete daily laundry duties, including washing, folding, and restocking clinic linens Assist with opening and closing procedures Provide occasional coverage for sick days or short-notice staffing needs for evening or Saturday shifts.

Required Skills & Qualifications

Strong customer service skills with excellent phone etiquette Clear, friendly, and professional communication skills Excellent organizational skills and attention to detail Ability to multitask efficiently in a fast-paced clinic environment Strong computer skills and ability to learn new systems quickly Experience with clinic software (e.g., Jane or other EMR systems) is an asset Proficiency with Microsoft Office (Word, Outlook; Excel an asset) Clerical or reception experience preferred, particularly in a medical or allied health setting Reliable, punctual, and professional

Why Join The Physio Space?

Work in a supportive, women-focused, integrative healthcare clinic Be part of a collaborative and welcoming team Enjoy a consistent full time schedule Meaningful work helping clients feel supported from the moment they walk in
Job Type: Full-time

Pay: From $30.00 per hour

Experience:

reception/clerical: 1 year (required)
Language:

English and French (required)
Work Location: In person