Job Description

About Us Katch Kan™ has been pro-actively providing sustainable Well Life Cycle Solutions™ to the Upstream Oil and Gas Industry for over 25 years. Katch Kan™ is an ISO 9001/14001, COR (Certificate of Recognition) and ETV (Canadian Environmental Technology Verification) certified Original Equipment Manufacturer with offices in Canada, USA and Bahrain.
When used together, the Rig Safety System™, Zero Spill System™ and other Katch Kan™ Systems increase personnel safety and reduce the environmental impact. Our systems lessen liabilities and cost associated to the cleanup, remediation and reclamation phases.
At Katch Kan we live by our Values of Reliable, Responsible, Responsive, Respectful, and Results to foster a dynamic work environment that secures the functionality of the business to drive extensive and sustainable growth for our people and our clients.
Position Introduction: This is a full time, permanent position and an opportunity to work with a fun, family orientated organization in a growing company division. Katch Kan offers a competitive salary and benefit packages, and an engaging work environment.
Katch Kan continues to develop a portfolio of technologies which both optimizes and sustains resource recovery programs internationally. We are looking for an IT Specialist with a post secondary and/or 2 to 5 years of dedicated IT support experience. The successful candidate will have the ability to be self-directed in a fast expanding company within Canada, the USA and international partnerships. The faculty to solve problems both intuitively and proactively.
Role Accountabilities:

• Primary-Point-of-Contact (PPOC) for all IT-related matters;
  
• Support home office and off-site locations with connectivity, computer, email, phone/fax, scanner, wireless and printer issues, set up new users, mobile phone setup etc.,
  
• Responsible for new property setup, testing new procedures, and maintaining current programs
  
• Responsible for assigned projects, including upgrades and conversions;
  
• Develop, implement, and monitor recurring training programs within the organization;
  
• Develop solid communication plan for delivery of systems training to users in all offices;
  
• Keep abreast of technical developments that are of operational importance to the company;
  
• Participate in projects to streamline, add or modify internal processes and policies;
  
• Participate in end user system compliance and testing, creation and maintenance of system policies, procedures and controls;
  
• To maintain the highest degree of confidentiality and privacy for systems management and data security for internal and external clients;
  
• Develop in-depth knowledge of company’s existing IT architecture/infrastructure, and technology portfolio;
  
• Provide leadership in evaluation of current applicable software and hardware for ongoing maintenance of service levels, planning and projecting for future service needs;
  
• To proactively assess and to escalate high priority incidents and risk issues in a timely manner;
  
• Liaise with suppliers and vendors on contracted maintenance of hardware and software;
  
• Perform other duties as required.

• Minimum 5 years’ experience in a technical role, with a focus on providing solutions for customers
• Post-secondary education in fields such as: Computer and Information Systems, Computer Engineering Technology or Business/Commerce, or equivalent combination of education and experience
• Knowledge of various office programs MS Project, Excel, Word and PowerPoint
• Project Management Skills – Planning and Executing of Projects
• Excellent analytical, risk assessment and problem-solving skills, which include quickly identifying core issues and making effective decisions
• Strong presentation skills, with the ability to present relevant and concise information. Ability to flex and be agile based on the audience

• Dependable, Responsible and Mature
• Excellent Problem solving skills; Listens/Seeks to understand
• Energetic and works well in a fast-paced changing environment
• Results Oriented
• Able to work without supervision
• Attention to Detail
• Team Player
• Build and maintain on-site internal relationships and communicate needs for additional services or products

• Criminal record check