Job Description

Welcome to ConocoPhillips, where innovation and excellence create a platform for opportunity and growth. Come realize your full potential here.

Who We Are

We are one of the world\xe2\x80\x99s largest independent exploration and production companies, based on proved reserves and production of liquids and natural gas. With operations and activities in 13 countries, we explore for, develop, and produce crude oil and natural gas globally. We are challenged with an important job to safely find and deliver energy to the world. Our employees are critical to our success, and with them we power civilization.

We\xe2\x80\x99re grounded by our SPIRIT Values \xe2\x80\x93 safety, people, integrity, responsibility, innovation, and teamwork. These values position us to deliver strong performance in a dynamic business \xe2\x80\x93 but not at all costs. We believe it\xe2\x80\x99s not just what we do \xe2\x80\x93 it\xe2\x80\x99s how we do it \xe2\x80\x93 that sets us apart.

We strive to make a significant difference in the communities where we live and operate. We create an inclusive environment that values all voices and opinions. Together, the different backgrounds, experiences, ideas, and perspectives of our employees drive our success.

Job Summary



Company Overview

ConocoPhillips is one of the world\xe2\x80\x99s leading exploration and production companies based on both production and reserves, with a globally diversified asset portfolio. Headquartered in Houston, Texas, ConocoPhillips has approximately 9,600 employees supporting operations and activities in 13 countries. In 2022, production averaged 85MBOED, and proved reserves were 0.2 BBOE.

In Canada, we can trace our history back over 110 years. Headquartered in Calgary, Alberta, our current investment programs are focused on the operated Surmont oil sands development in the Athabasca region of northeast Alberta and the liquids rich Montney unconventional play in northeast British Columbia. Our production averaged 94 MBOED in 2021 and proved reserves were 0.3 BBOE.

Our story demonstrates our commitment to the community, our innovative approach to technology and our adaptability during the changes faced by our industry. Within our Calgary office, we have implemented a Hybrid Office Work program, which offers eligible employees flexibility with the option of working remotely on Wednesdays and Fridays. We believe that diverse opinions, ideas, and perspectives are what fuels innovation, and we reinforce this belief through a DEI Council of employees, a culture of psychological safety and an Engagement Network, to name a few. Our workforce represents the international communities in which we live and work, bringing together talented people from a variety of backgrounds and experiences. Consistent with our focus on excellence, ConocoPhillips continues to discover and develop best practices in diversity, equity, and inclusion \xe2\x80\x93 for the good of our enterprise, our employees, our vendors, and our communities.

Description

ConocoPhillips Canada is recruiting for an Information Technology student, to gain hands-on experience at our Calgary-based IT Service desk. This role provides the opportunity to build experience with providing full-service end-user support, building, and repairing hardware, installation, and troubleshooting, resolving network issues, and mobility device support. This is an 8\xe2\x80\x9316-month opportunity for students with a passion for both technology and the people side of business.

While there is an opportunity for travel to ConocoPhillips Canada field sites, this role is a Monday to Friday is a Calgary office-based role, starting in May 2024.

Responsibilities

Provide front-line customer support through face-to-face IT service desk appointments, phone consultations, and TEAMS messages.

Support onboarding and technology roll-outs by building, repairing, and creating images deployed laptop and desktop computers, mobility devices, tablets, and other hardware.

Install and troubleshoot software based on end-user job requirements.

Resolve related issues such as LAN, WAN, switch, network cabling connection problems, network access, email, internet, and TEAMS issues.

Manage daily IT ticketing queue, handling incident and work requests in a timely and prioritized manner.

Support the meeting technology team with events and meeting room issues for Crestron, Lenovo, and MTR systems.

Installation, configuring and generating report of Ricoh MFD printers and HP Plotters.

Required Qualifications

Pursuing a degree or diploma in Information Technology

Minimum cumulative GPA of 3.0 on a 4.0 scale

Must be returning to study at a post-secondary institution following the work term.

Must be legally authorized to work in Canada on a regular full-time basis without restrictions.

Preferred Qualifications

Experience and passion for working in a front-facing customer service role.

Interest and ability to troubleshoot hardware, software, and mobility devices.

Willing and able to travel via plane and shuttle to field sites on occasion (less than 10% of the time)

Some experience with Microsoft Office applications

To be considered for this position you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature on or before the closing date.

Current employees: Please ensure you have discussed your intent to apply with your current supervisor prior to applying for any internal position.

For information on our Sustainable Development performance in Canada, visit

ConocoPhillips is an Equal Opportunity Employer.

Apply Before: March 9, 2024

Sponsorship: ConocoPhillips\xe2\x80\x99 sponsorship for employment authorization in the country where this job is located is NOT available for this position.

EEO: ConocoPhillips is an equal opportunity employer.

ConocoPhillips