Job Description

Growth opportunities come in many different forms, and we encourage our employees to explore new roles, meet new teams and expand their skills within the business. The Travel Corporation is committed to hiring from within and fostering the career development of all employees who are inspired to grow with us.

ABOUT US

We are driven by service through PASSION, PEOPLE & PURPOSE. A Family of Brands making travel matter for over 100 years.
The Travel Corporation is made up of a team of individuals with a shared goal of delivering exceptional travel experiences that make a positive difference. We\xe2\x80\x99re leading the way in responsible travel, unique rich local experiences, and are dedicated to making sure travel is easy and enjoyable. We\xe2\x80\x99re seeking new talent to elevate our team and can\xe2\x80\x99t wait to hear from you. Get in touch. www.ttc.com

The IT Services Manager is responsible for the technology infrastructure of the organization. They would be overseeing the network and servers, enterprise applications, email and Internet access, mobile personal devices connectivity, telephony requirements, data integrity and helpdesk services.

HOW YOU\'LL WORK
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• Manage the IT infrastructure resources, developing its organizational structure and ensuring optimal functionality and efficiency.
• Manage and ensure effectiveness of servers, including e-mail, print, and backup servers, and their associated operating systems and software
• Responsible for on-site and off-site data centers
• Collaborate with other IT and operational staff to ensure integrity, security, and ongoing performance of all managed systems
• Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future requirements
• Ensure Operational compliance and governance to all standards and regulations
• Constantly monitor and assess systems to make sure that processes are operating as designed
• Optimize costs of organization-wide infrastructure and application services through an appropriate mix of internal and external resources
• Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for relevant projects and associated efforts
• Develop technical aspects of the company\xe2\x80\x99s strategy to ensure alignment with its business goals
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• Delivering new technology approaches and implementing next generation solutions
• Driving change projects and building IT capabilities
• Provide leadership and direction through coaching, mentoring and developing direct reports; establishes annual performance objectives, conducts performance assessments and identifies opportunities for skill development

RECIPE FOR SUCCESS
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• At least 4 years of experience successfully leading an infrastructure team, preferably in a Global environment\xe2\x80\xa2 5 years of experience managing and configuring enterprise-wide LANs, WANs, WLANs, VPNs, etc.
• Excellent knowledge of current protocols and standards, including Active Directory, Group Policies, Microsoft Exchange, Core Switching/Routing, TLS, SAN, Virtualization (VMWare, KVM), business continuity, disaster recovery
• Experience in interpreting the applicability of local and international laws/regulations to operations
• Exceptional knowledge of service and application delivery, as well as successful service level agreement accomplishments
• Hands-on experience troubleshooting hardware and software issues
• Knowledge and understanding of system flow charts, data processing concepts, and telecommunications principles.
• Strong comfort level with Microsoft, Cisco, VMWare, Oracle, Red Hat technologies
• A proven record of dealing with complex projects servicing high level stakeholders

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PERKS
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• You also get 2 weeks a year where you can work from anywhere in the world, your choice
• Full health benefits package
• To grow \xe2\x80\x93 we offer a global training calendar, with a mix of virtual, in-person, and e-learning courses. Plus, we give $3000 per year to support external learning and development courses that interest you and drive your passion
• Giving back - we give you two paid workdays each year to volunteer to make a difference in causes that are close to your heart too. We believe that travel is a privilege, but with that privilege comes the responsibility; to ensure we have a positive impact on the places we go, the people we meet, and the wildlife we enjoy. We ensure that travel is a force for good and that we MAKE TRAVEL MATTER\xc2\xae

The Travel Corporation is proud to be an equal opportunity employer. We not only encourage and support diversity in the workplace, we celebrate it! If you feel you have the skills and experience to thrive in a supportive and inclusive environment, we want to hear from you.
The Travel Corporation is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (\xe2\x80\x98AODA\xe2\x80\x99). Applicants are asked to make their needs/requirements, for the purpose of accommodation under AODA, known to Human Resources when they are contacted for an interview.

We thank all applicants for their interest in this position and will contact each internal applicant individually.