Job Description

Our client offers great career opportunities! They are a fast growing company that is offering you the opportunity to be part of a diverse operation, servicing many industries across Canada. They help their associates achieve superior performance by promoting a workplace environment that allows every person to work safely, contribute to the organization, demonstrate leadership and grow. From the corporate offices to their service centers, shops and distribution centers, our client is a mix of big city and small town, urban and rural.

Our client is in need of a Shop Operations and Services Manager who will be responsible for providing leadership in the development and execution of the shop process and operations strategy in support of the overall business plan and the strategic direction of the company, specifically in the areas of operations management, shop and field services, safety and quality.

Terms of Employment: Permanent, Full-Time

Salary: Great salary & quarterly bonus! Relocation assistance available for suitable candidates

Benefits:

\xe2\x97\x8f Competitive compensation and bonus opportunities

\xe2\x97\x8f Health, vision, and dental coverage, RRSP w/ company match

\xe2\x97\x8f Paid vacation, sick time, and company holidays

\xe2\x97\x8f Tuition reimbursement and opportunities for development

\xe2\x97\x8f Company supported community involvement opportunities

Shifts: Mon-Fri, 7:30am-4:30pm

Experience:

\xe2\x97\x8f Licensed Trade or equivalent of 5 years experience in a hydraulic or engineering shop environment, with preference to management

\xe2\x97\x8f SAP Computer Program knowledge is preferred

\xe2\x97\x8f A self-starter with a comprehensive knowledge of shop process both manufacturing and repair and a demonstrated background of providing leadership and continuous improvement in a shop environment

\xe2\x97\x8f Proven ability to understand the potential service needs of customers

\xe2\x97\x8f Strong working knowledge of Excel and Shop Management Software

Skills and Abilities:

\xe2\x97\x8f Computer skills working with work order management systems and Microsoft Office programs

\xe2\x97\x8f SAP Production Knowledge is an asset

\xe2\x97\x8f Well organized with great attention to detail and organizational abilities

\xe2\x97\x8f In-depth understanding of the products and services offered by the company and the value brought to our customers

\xe2\x97\x8f Above average working knowledge of the technical aspects of the products we manufacture and distribute to the industrial marketplace

\xe2\x97\x8f Proven ability to understand the potential service needs of customers

\xe2\x97\x8f Self-motivated and ability to work independently

\xe2\x97\x8f Ability to mentor and lead team towards common goal

\xe2\x97\x8f Quality Assurance experience is preferred

Duties and Responsibilities:

\xe2\x97\x8f The development, effectiveness and efficiency of the day to day operations of the shop facility working within vision as directed by the management team and with the support of the technical services team. Operations including repair services, field services on customer sites, and assembly programs.

\xe2\x97\x8f Promote and actively lead the safety program to ensure all processes are within regulations and the program is implemented successfully and standards are upheld.

\xe2\x97\x8f Monitor, maintain and focus on continuous improvement of the shop Quality System to ensure corporate and customer quality standards are upheld, and proactive quality assurance planning is practiced

\xe2\x97\x8f Conduct weekly/regular production meetings with appropriate personnel and weekly safety meetings with all shop employees

\xe2\x97\x8f Conduct regular meetings with key sales management stakeholders in defined geographical area

\xe2\x97\x8f Determine schedules, sequences and assignments for work activities based on work priority, availability of equipment and skill of personnel

\xe2\x97\x8f Supervise and coordinate the activities of shop floor and office employees engaged in processing and development of customer owned products.

\xe2\x97\x8f Supervise and coordinate rush jobs, overtime and be available for after hours.

\xe2\x97\x8f Create review and approve repair, machining and fabrication proposals/quotations as required

\xe2\x97\x8f Make recommendations to the management regarding capital requirements, personnel training requirements, employee development needs and other expenses based on the needs of the operation

\xe2\x97\x8f Review orders for profitability, communicate suggestions for improvement to employees and management

\xe2\x97\x8f Review processes to identify shop efficiencies and make recommendations on potential changes to management

\xe2\x97\x8f Review shop expenses regularly for accuracy and economics

\xe2\x97\x8f Provide clear and concise communication to employees and management

\xe2\x97\x8f Leadership role in hiring process of future employees for both shop and office

\xe2\x97\x8f Primary technical contact for customers regarding shop services

No matter what your style is for activities, Kamloops, BC has something to please. The rugged terrain of sand and rocky bluffs make the area famous for mountain biking, hangliding, parachuting, hiking and - best of all - the panoramic views of mountain ranges, lush agriculture fields, soft sunsets on Kamloops Lake, and the meeting of the North and South Thompson Rivers right in the heart of the city.

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