Job Description

Immigration Navigator 1 year term Pay Band 3 or 4 ($48,672 - $74,776 per annum) Open Competition Fredericton Proactive \xe2\x80\xa2 Professional \xe2\x80\xa2 Accountable \xe2\x80\xa2 Client Focused Opportunities NB (ONB) is New Brunswick\'s lead business development corporation working with companies inside and outside the province to drive economic growth and job creation in the province. A nimble, results-driven and client-centric organization, ONB is a Crown Corporation, strategically led by a private sector Board of Directors, made up of business leaders from New Brunswick companies and academia. ONB believes strongly in the future of New Brunswick and since its inception on April 1, 2015, has successfully been the catalyst for competitive and innovative economic growth and job creation for the benefit of New Brunswick today and for generations to come. Recognized as one of Canada\'s Most Admired Corporate Cultures since 2018, recognized as one of Atlantic Canada\'s Top Employers for seven consecutive years, from 2017 - 2023, and recognized with a 2022 Employers of Diversity award from Atlantic Business Magazine, ONB is seeking an individual to join its Business Navigation team an Immigration Navigator. Join a dynamic team of business professionals who are passionate about growing New Brunswick\'s economy, are committed to giving back to the community, and value making a difference. Love where you work. Love what you do. Come work for us. Who are you?

• You have a minimum of three (3) years\' experience working in a customer service or sales role and working with a wide range of diverse clients and/or complex client situations
• You have experience working in the public sector and/or with immigration and newcomers
• You have a degree or diploma in Business Administration, Commerce or a related discipline. ** An equivalent combination of education, training, and experience may be considered.**
• You have experience using Customer Relationship Management software such as Salesforce and are adept at everyday business technology including Microsoft, Social Media and other communication technology
• You are professional with a high degree of integrity and accountability
• You are innovative, organized, proactive and team oriented
• You are personable and can manage client relationships
• You are at your best when you are challenged and thrive on setting and meeting targets
• You are skilled at effectively communicating ideas, orally, visually and in-print
• You value recognition, giving back to the community and comradery with your colleagues

As an Immigration Navigator, you will:

• Report to the Manager, Business Navigation
• Provide businesses and individuals with one-on-one, personalized support
• Ensure businesses are successful in recruiting and/or retaining newcomers
• Guide individuals through the various programs and paths to immigration
• Create and manage strong relationships with partners to ensure awareness of the ecosystem
• Secure critical resources and information quickly to meet the needs of businesses and individuals by leveraging internal and external relationships and sourcing resources and information directly
• Gather information and assess the need of an in-depth analysis carried out by our Client Engagement team or the Working NB Office
• Proactively contact businesses and partners to ensure a positive relationship and ongoing success

Language: The position requires written and spoken competence in English. Please state your language capability. Operational requirements: The one position is located in Fredericton. Occasional travel within the province may be required and you may be required to work beyond normal business hours (8:15 am-4:30 pm) in response to client needs. What can ONB offer you?

• Comprehensive benefits package which includes paid vacation, Health and Dental Plan, Life Insurance, Long-Term Disability Plan and the Public Service Shared Risk Pension Plan.
• Career growth, development and continuous learning opportunities.
• Opportunity to be involved in ONB events that give back to our community.
• An optional hybrid work plan of equal time in office and remote work.
• Positive and inclusive work culture.

How to apply:

• Candidates are required to demonstrate on their applications how, when, and where they have acquired the qualifications and skills required for this position.
• Resumes should be in chronological order specifying the beginning and end dates in month and year format for all completed education and part-time and full-time employment.
• Please ensure that your preferred language for assessment is identified on your resume.

Apply on-line at www.ere.gnb.ca, by email to humanresources@onbcanada.ca, or by mail to the address below by February 5, 2023 indicating ONB-23-05. Place 2000 ONB Employee Experience 4th floor, 250 King Street Fredericton, NB E3B 9M9 We thank all those who apply however only those selected for further consideration will be contacted. This competition may be used to fill future vacancies at the same level.